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Verizon FiOS Online Service

Verizon FiOS Online Service

Overall service rating:  Store Rating: 2.5
Reviewed by 22 customers
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Showing 1-15 of 25 reviews Page 1 2 - View all   Next
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Overall Rating:Store Rating: 4.0
 

Fast and Reliable Internet Service with Verizon FIOS

by jps246 Epinions Most Popular Authors - Top 50, Aug 03 '09
I've had my share of Internet service providers from dial-up services back in the day to cable modems and finally now, via Verizon's FIOS Internet service. This Internet service allows you to connect your home directly to Verizon's fiber-optic network ...
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Overall Rating:Store Rating: 5.0
 

THE FASTEST INTERNET...PERIOD !?!

by bigtruckseries Epinions Most Popular Authors - Top 1000, Feb 10 '08
WHAT IS FIOS I would have never imaged that Verizon would be a major player in Television markets, but, now that television has made a switch from analog to digital and the looming 2009 deadline when terrestrial broadcasts will ...
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Overall Rating:Store Rating: 3.0
 

No utopia, but better than the cable company.

by Scott_A_R , Feb 20 '08
Dealing with utility monopolies is often a case of choosing the lesser of two evils. I'd been with my local cable company's broadband service, Optimum Online, for nearly nine years when I finally had enough. There were often interruptions, ...
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Overall Rating:Store Rating: 5.0
 

TV, internet, and phone - higher quality than the cable company and a good price

by mattmeitzner , Sep 24 '07
This review is for not only Verizon's FiOS high-speed internet, but also their FiOS TV and FiOS phone package. I’ve had this for about 4 months now, so I figured I’d put some thoughts down to share. It's a long review, but since it's the first ...
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Overall Rating:Store Rating: 4.0
 

I'll pay a little more, it's worth it

by moreyada , Oct 02 '07
For years I have hated my cable companies.. In different places I’ve lived I’ve dealt with Comcast, RCN and Cablevision. And I have had service problems with them all. The way cable companies treat customers has become the fodder of TV ...
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Overall Rating:Store Rating: 3.0
 

Two stars for the phone, three for the Internet, two stars removed for the TV

by therustybrain , Oct 26 '07
Wow some seriously mixed reviews here. Mine is a mostly positive with a FiOS TV negative thrown in to the mix. (*** 04-20-09 Huge Update and Big Changes in My Opinion ***) For the record here is what we are getting through Verizon and ...
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Overall Rating:Store Rating: 4.0
 

Technology - excellent, but can use some improvement. Customer service - there is none.

by noisycricket , Dec 10 '07
We will not go back to cable (or rabbit ears). Our household subscribed to FiOS Internet service approximately 18 months ago and added the phone and television services 4 months ago. There are 2 aspects to the service - the technology and the customer ...
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Overall Rating:Store Rating: 1.0
 

Don't Get FIOS...you'll be sorry!

by wonderdog111 , Oct 20 '07
On 10-19-07 we had Verizon Fios installed for our high speed internet service and they rewired our home and business phones at the same location where we live. As of the writing of this, my business phone service has been knocked out for 30 hours.Our ...
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Overall Rating:Store Rating: 1.0
 

Incredibly DISHONEST Company with the WORST Customer Service I have ever experienced x 10

by macbookpro1968 , Jan 29 '09
I dont even know how to explain the absolute nightmare I have gone through over the past three months.  I have been a Verizon Fios customer since early 2006.  Back in October 2008, I was disconnected out of the blue with no warning or ...
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Overall Rating:Store Rating: 1.0
 

FIOS, if you live, you will enjoy it, somewhat.

by geber22 , Feb 19 '09
The product is good, except for the cheap routers, the customer service is crap.  Nice installers, after that it goes to crap quick. If you call for anything you have to speak to this robot lady, and she will ask you all kinds of questions she ...
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Overall Rating:Store Rating: 1.0
 

Feel the pain, FIOS!

by geberdawg , Feb 19 '09
The product is good, except for the cheap routers, the customer service is crap. Nice installers, after that it goes to crap quick. If you call for anything you have to speak to this robot lady, and she will ask you all kinds of questions she never ...
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Overall Rating:Store Rating: 3.0
 

Look closely at all the prices -- may cost more

by larrison , Oct 01 '07
Think twice about buying this.. Quality of the service, is very good. You basicallycan get high speed internet, plus FIOS TV (Direct TV) and on-demand movies. Quality of the signal and reliability of the service is very good. Prices are about ...
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Overall Rating:Store Rating: 4.0
 

Love Verizon FiOS, Hate the install and customer service

by thominnj , Jan 23 '08
I am very happy with the FiOS TV, Internet, and HDTV but the installation was a nightmare. It took a total of five days to complete the physical install then another 2 weeks to straighten out the kinks. The customer service reps are dumber than a bag of ...
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Overall Rating:Store Rating: 1.0
 

The worst service

by pdxor , Jan 30 '09
I would advise anyone thinking about switching from Comcast to Verizon in the Portland area to be ware! This has been by far the worst experience I’ve had switching to a new service provider. First, Nicholas, the door-to-door salesman sold me ...
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Overall Rating:Store Rating: 1.0
 

Registration at verizon.com is the worst ever!

by shirley11may , Nov 17 '09
Verizon is a TV / Internet / phone provider. I have been using this company for over 3 years and actually thinking about switching! Their phone customer service is not great, I had a few problems with them and never got resolved till I had to go to their ...
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Showing 1-15 of 25 reviews Page 1 2 - View all Next




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