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They STEAL from you!
by peeoffcustomer ,Dec 02 '07
I have ordered cards, and other printed items from Vista Print many times.
I have found that they gave my credit card number to other businesses who placed unauthorized charges on my credit card. They KNOWINGLY steal your money.
I went to Consumeraffairs.com and found that they have done this to thousands of other customers.
ONLY A FOOL WOULD DEAL WITH PEOPLE THIS DISHONEST.
I INTEND TO SUE THEM FOR WHAT THEY STOLE FROM ME.
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Great deals, great service, great products.
by cust0011 ,Aug 07 '05
Vistaprint is fabulous. I have been so happy with their fast service and great deals. In addition, I find their web interface for designing documents to be excellent. I especially like the flexibility of being able to modify their designs and to upload my own photos. I highly recommend Vistaprint.
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Great quality at a low price
by idivorcedajerk ,Feb 18 '07
I have used this company twice; once for my business cards and again for my parents business.
On both occasions I purchased glossy, premium business cards, with full color front and back. The quality was awesome & I received them in a very timely manner. The cards are just a little bit smaller than the standard business card size (not very noticeable). I saved a couple hundred dollars by using VistaPrint vs. my local printing company.
I highly recommend using this company if you want great looking business cards at a low price.
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Bargain Prices, Fast Processing
by microbiology1 ,Sep 03 '07
I first used this company to design fun response cards for my friend's wedding. They turned out great. I have since used Vista Print to print custom postcards for my own use as well as magnets and note cards with matching envelopes. I am continually amazed at how quickly they process my order. You should always search for coupons/discounts before placing your order because you can almost always get up to 50% off their already low prices. The only option I wish they had was a ruler on the website when you are trying to line up images or wording.
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rip off people !
by karl101 ,May 22 '06
i orderd 1000 Buisness for $29.99
Glossy Finish $ 11.24
Large Rubber Stamps $ 13.49
Subtotal: $ 54.72
Shipping & Processing: $ 9.26
Tax: $ 11.20
Total: $ 75.18
Delivery 21 Days (slowest to UK) & by mistake i made wrong address in delivery address so i emailed them and i got an auto answer that vistaprint dont accept any emails so i must call them . So i called them and to my surprise she said that the buisness cards havent been printed yet so she will be refunding me the $41.23 but for some weird reason she wouldnt be refunding me for the shipping & taxes,i understand that i should pay for rubber stamp cause its been printed but paying for shipping & taxes is just a ripoff!!!
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Very poor quality; not a complete refund
by ejulber ,Oct 18 '07
Very poor quality; colors of printed materials was drab and blacks were chocolate brown in color. Very dissapointing.
The did issue a refund, less about $5 in shipping costs (to much of a hassle to argue over the $5 in shipping costs that weren't refunded).
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Happy with my order from VistaPrint
by sandramg ,Jun 16 '05
I ordered some party invitations for a summer party from VistaPrint. They were easy to order. The invitations came in on time and the paper was a nice stock. My neighbors loved them and every one commented on them.
I did find the online design tool a little tricky at first, but once I got the hang of it, there was no problem and I was able to make my invitations look just as I wanted them to.
I also ordered some return address labels and business cards and was very happy with them as well.
I think it is a good company and would recommend them to anyone needing nice party invitations or business cards. Sorry to those who haven't had such good luck, but I plan on using them again in the future.
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Vista Print is top notch in my book!!!!
by johnnycat1700 ,Jul 18 '06
Long story short...
We ordered 500 business cards for our church that we hand out as a witnessing tool...well when we got them they weren't correct, the color was correct on the back of the card but not on the front. I called up customer service and explained the situation to the nice lady, she put me on hold for about...30 seconds, and when she came back on she informed me that she would be sending out another 500 cards and with 3-day shipping all for FREE!!! She even sent a PDF proof so I could confirm that the card was correct. We will continue to use Vista Print for our printing needs. People make mistakes, machines foul up, and things don't always go according to plan, but with their OUTSTANDING customer service we will continue to buy from them, and they have great products.
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VistaPrint = Easy, inexpensive and super quality
by okie1080 ,Sep 20 '05
I was looking for some personalized gifts to give to relatives on a recent trip. I decided on personalized note cards. VistaPrint offers a huge selection to choice from. I made over 20 of them (all different) for people ages 5 to 99. Everyone loved them. They were a great success. I've also ordered their business cards, letterhead and caricature return address labels. I recommend VistaPrint to all my friends and colleagues.
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saved by their bad website
by plan9design ,Mar 02 '06
I'm on a Mac, I got as far as uploading one side of my business card design then the site would just hang forever, tried to order using three different browsers. The website interface is an inscrutable maze with no logical sequence or clearly defined steps through the ordering process.
Just guessing, but these guys probably buy a sh*tload of whatever paper they can get hold of, which drives their costs down, and have presses dedicated to nothing but business cards. Prepress work is probably all automated, I doubt anybody even sees your card before it gets on film or plate. No customer service and hit or miss quality? well of course! how else is a company going to keep costs so low?
Give your business to a local designer and printer. Yes it will cost more but it's better than rolling the dice with these shysters.
After reading all these horror stories, I'm glad my order didn't go through.
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it's a scam rip off
by mohamedazaiez ,Jul 16 '06
hi,
BE careful you must read this!!!
i used vista print many times and i was happy about the products i purchased from them until today when i discovered that they have been taking money from my bank account without my authorization! they took from me the amount of £69.65 in seven transactions of £9.95 each and some of these transactions are 2 in the same day and another 2 one after the other like one yesterday and one today!!
when you try to contact them to make an order they provide you with a free number but when they trap you and they take what they are not supposed to take and you try to contact them to cancel or get your money back they give you a number in the USA !!!
please be careful and never trust this company by giving them your bank details. they are thieves BE careful !!!!
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Poor Unresponsive Customer Service and Response Time
by rmjaco ,May 09 '05
After having questions surrounding my order total, I promptly sent an email to their customer service department. A week later, there was no response, but my order did arrive in a less than satisfactory condition. So, I emailed them yet again about my order total and also asking about the poor quality (ink smudges) of the product. Another week goes by...nothing. I tried once more to email them. This time they responded and answered my question about my order total, but did not even address the quality of my order. I had ordered Save the Date cards for a wedding. I did not have time to wait for them to send me a new shipment (and from the looks of their response times it would have taken at least a month). I paid almost $70 for 100 postcards and their service and finished product were what I had expected. I still have not received a response to rectify the ink smudges on my finished postcards.
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Stay away - Go elsewhere
by jon-morris ,Apr 06 '06
These cars are too thin (and I paid for the better paper!)
But more importantly these cards are smaller than real business cards! Dont EVER order from these guys
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Two months later I received my order. HORRIBLE
by sunfyer ,Apr 11 '05
Horrible experience. When your order doesn't show up for over a month...you're going to want to talk to customer service. But guess what? Customer service doesn't want to talk to you! this is not an uncommon experience - just read some of the other reviews of VistaPrint. I wish i had before I placed my order!! I place one order for two items...they arrived seperately, the last one arrived about two months AFTER MY ORDER DATE! TWO MONTHS!! I email customer service twice, the first time I received no reply, the second time they wrote me back saying "try another email address, we can't help you here" and try their 1-800 number...even though the website sent me to that particular email address for help. Its BOGUS.
The "free" business cards charge $10 for shipping. They aren't so free after all. And they advertise on the back of your business cards. That may be good for kids...but not for BUSINESSES.
Don't even waste your time, go to Staples and do it right.
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They Stink!!!!
by jayo ,Apr 13 '05
Order was prompt..that is the only positive thing I saw about them.
There paper is substandard for something that is billed as premium paper.rough edges light and small. If it was any thinner it would be toilet paper.
The cut is off. and awful
The color is not as promised...they want me to send them back copies and I feel like I am wasting time on a product that will never be up to par.
I feel used and manipulated.
Might I add they stink on ice!!!
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