Cybermax support does not exist
Sep 01 '00
I purchased my second Cybermax computer May of 98. Was happy with the first one. The second one, a K6-266 died 6 months after purchase from a bad motherboard. I called support and they sent me a replacement board.
In Feb of 2000, my computer failed again. Between then and June 2000, I replaced the sound card, hard drive, motherboard, mouse, and the DVD ROM. The second motherboard failed in June and I have not been able to get in touch with support either by phone or email.
I used to be on the phone waiting on hold for over 2 hours before anyone would come on line to help me. Now I can not even get a human being to talk with at Cybermax. The answering machine tells me to call back later within a few minutes, then cuts me off.
I honestly don't think Cybermax support exists anymore. I've written my Attorney General about their lack of support.
I purchased a new computer August 1, and it definitely was not a Cybermax.
Chet
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Epinions.com ID:
chet6499
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Reviews written: 1
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