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Lamps Plus

Lamps Plus
Overall service rating:  Store Rating: 4.5
Reviewed by 3065 customers
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Review Summary About the Author

Terrible. Rude phone personnel. Poor customer service.

Written: Dec 26 '03

Store Rating: 1.0

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Full Review
Terrible experience. Ordered a lamp for a Christmas gift early in Dec. and not having received the lamp nor an email giving me the status of my order after ten days, I called Lamps Plus and was told it was on back order. They never called, never sent an email, nothing. This was on the 18th. Thank goodness I called. Ordered the very same lamp from conceptsofdesignonline.com and not only got it in time for Christmas, but they emailed me every step of the way to let me know what was going on. No more Lamps Plus for me!

Recommended:
No

What product did you purchase or try to purchase? Lamp
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Epinions.com ID:
lkinman
Reviews written: 1
Trusted by: 0 members

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