Broken after 16 pictures, stay away from this one
Written: Jan 25 '04
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Pros: The pictures it did print were very good.
Cons: Durability, Customer service, Response,
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| scottkohrs's Full Review: Hewlett Packard Photosmart 7760 Drop-on-demand The... |
Bought the 7760 printer for photo printing. After printing 16 photos the unit states that the ink cartridges are bad. Bought new cartridges ($68) the printer did not operate with these cartridges either. Called the HP tech line with little luck, I do not speak the same language as the personnel at the call center. After several calls I finally got someone who was going to send a replacement. The replacement never arrived due to some error with the tech center. They would not send another replacement until 4 weeks later and several calls to the tech center. When the unit did show 5 weeks later it does not work with the cartridges either. Tested the cartridges on a friends 6110 and they worked fine. Called the tech center again, they are going to send another unit out. Just cant wait to see what it does.
Recommended:
No
Amount Paid (US$): 190
Operating System: Windows
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Epinions.com ID:
scottkohrs
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Reviews written: 1
Trusted by: 0 members
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