Lies from Alltel re: contract cancellation
Written: Nov 15 '04
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Product Rating:
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Pros: I cannot say anything Pro.
Cons: Fraudulent charges for a contract which did not exist.
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| dmbflorida's Full Review: Alltel Mobile Phone Service in Tampa/St. Petersbur... |
I fulfilled a two year contract for a cell phone with Alltel. Then, the Alltel operator changed me to a different service plan upon my phone request. I was assured that I would be on a month-to-month plan from then on. I tried to cancel the service today because I rarely use the phone. I was told that I still owed 14 months on a second contract which the operator started without my permission. Warning: do not believe or trust Alltel about contracts. Today, the operator and the supervisor told me that Alltel makes verbal phone contracts and even though I did not sign anything for a contract and would not use the service, that they would bill me for the second contract.
I do not want to ruin my credit but I do not want to pay an erroneous bill.
Recommended:
No
Amount Paid (US$): $40 monthly
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Epinions.com ID: dmbflorida
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Reviews written: 1
Trusted by: 0 members
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