Fine Home Furnishings & Accents - Reasonable Prices BallardDesigns.com
Written: Dec 23 '04 (Updated Dec 23 '04)

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Ballard Designs was founded by Helen Ballard in 1982. She had won a Metropolitan Home contest for home of the year and then opened this store. It is now a premier mail order source for fine home furnishings and accents. I found this information while I was looking around at the website.
Ballard Designs is a company that my sister recommended to me. There was a particular tote bag that she wanted for a gift, and I was happy to cross off something on my Christmas list. I placed an order for a really cute tote bag that I had personalized with my sisters initials. This will make a wonderful Christmas gift.
I placed my order online without any problems. I immediately received an email confirmation with all of the information pertaining to my order. Four days later I got another email confirming that my item had been shipped. Within a week my order was delivered in perfect condition. They did an excellent job with the personalization. I was impressed with the quality of the item as well.
The site is easy to browse through and easy to order through. While I have personally only used this company for one transaction I can tell you that my experience was flawless. Of course when dealing with any online company there is a chance that there could be some unforseen problems. All I can share with you is my personal experience. I do not claim to be an expert as some have suggested. I am merely a consumer letting you know my experience. While I would gladly shop with this company again it might be months before I do so. Therefore I am sharing with you what my experience was like. If my perception of the company should change I always will update my reviews to make it the most helpful for consumers.
What they sell:
All sorts of items for the home (at reasonable prices). The categories you can shop in are: accessories, bath, bedroom, dining, holiday, kitchen, lighting, living room, office furnishings, outdoor living, rug collection, seating, shelving, storage pieces, tables, upholstered furniture, wall decor, and window treatments.
They also have the following specialty shops: Ballard Best Buys, Custom Shop. Leather Collection, New Items, Parsons Terrific Trio, and Estate Sale.
Payments accepted: (through the online store)
American Express, Discover, MasterCard, Visa
The credit card is authorized when the order is placed, but it is not charged until the order is shipped.
Sales Tax:
Only charged in two states - Georgia 7% and Ohio 6.5%
Is the site safe?
They state that it is safe to use your credit card at the site because they have a 128-bit encryption key issued by the RSA Data Security, Inc.
Shipping:
up to 25 - $5.95
25.01 - 45 - $8.95
45.01 - 65 - $11.95
65.01 - 90 - $14.95
90.01 - 125 - $17.95
125.01 - 200 - $20.95
200.01 - 300 - $24.95
300.01 and over - .8%
The above shipping prices are for standard shipping which is expected to arrive within 3-5 business days. Express Delivery is available for an additional fee.
What you can do at the My Account section:
~ See your contact/billing info and make any changes if needed
~ Take a survey to give them info to improve the company
~ Change your shipping destination
~ View Previous Order History
Contact Info:
Ballard Designs
5568 West Chester Road
West Chester, OH 45069
1-800-367-2775
Final Thoughts:
This company has some really nice looking items. You can view full color pictures at the site. Or you can request a monthly catalog be sent to you. I was pleased with the experience that I had with the company and my sister has had good dealings with them in the past as well. I would not hesitate to deal with them again.
A big thanks to Joubert for adding this to Epinions for me!
Recommended:
Yes
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