Never received rebates, Bad Coverage!!!
Written: Jan 06 '05
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Pros: In-town coverage was adequate.
Cons: Samsung rebate is a fraud.
Coverage was very limited.
The Bottom Line: Do not choose Samsung if you do go with TMobile. Do not choose TMobile if you need to use it in any rural areas, it will not work!
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| heatherschawn8's Full Review: T-Mobile Phone Service in Columbus |
I mailed in my rebates totaling $150 for my 2 phones the same month of purchase. After a couple of months I called and was told that they never received my forms. I printed out new forms and mailed them in again, about month later I called them and they said that they had changed P.O. numbers, so I mailed it to the new P.O. number, about 30 days later I called and they said that the P.O. I was given last time was invalid so, I mailed it once again. This time I only waited a couple of weeks before I called, once again, they had not received my information. I spoke to a supervisor and got a fax number and faxed the forms and received a confirmation. When I called a couple of weeks later I was told that my offer had expired!!! As far as I am concerned, the Samsung rebate program is a fraud!
I also assured by the salesman of the wide coverage area that TMobile had and I have been very disappointed with the coverage area.
As soon as my contract is up I will never do service with TMobile again nor will I ever recommend their service or a Samsung phone to anyone unless they can get the rebate up front.
Recommended:
No
Amount Paid (US$): 350
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Epinions.com ID:
heatherschawn8
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Reviews written: 2
Trusted by: 0 members
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