My Sprint PCS Experience...
Written: May 22 '05
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Pros: Better phones & service..coverage is as good as anyone's new Fair & Flexible America Plan...
Cons: Bad past rep...but they are over coming it...
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| sprinttampabay's Full Review: General Reviews of Sprint Customer Service |
I have had Sprint PCS service for 3 months now and no problems with coverage or customer service...Actually my coverage and service has been better than the last 2 years with Verizon whom I was with 6 1/2 years...I field test my PCS phone & coverage for 2 weeks comparing it to my Verizon...results neither dropped a call...Verizon would switch signals often as usual...Sprint PCS roamed 1 time for 2 miles on a country back road...the PCS phone was so much clear than the VZW and had better battery life...
I also called Sprint customer service 3 times emailed them 2 times...response time was great hold times less than VZW...email response days ahead of VZW...I found the Sprint CSR's to be friendy and helpful...oppose to the usual no and we can't help VZW...
Inconclusion I find Sprint PCS moving forward in coverage with the new Fair & Flexible America Plan...simular to VZW America Choice...also the Sprint PCS customer service is more user friendly than VZW these days...My pick...I switched too PCS...
Recommended:
Yes
Amount Paid (US$): n/a
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Epinions.com ID:
sprinttampabay
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Location: Tampa Bay, Florida, US
Reviews written: 4
Trusted by: 0 members
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