Avoid Sprint
Written: Dec 03 '05
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Pros: Nothing is good about Sprint!
Cons: Poor phone reception/service, fraudulent billing, poor customer service.
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| adean's Full Review: General Reviews of Sprint Customer Service |
Sprint Customer Service and its phone service is the worst I have ever used. I've been a cell phone owner/user for nearly 15 years. I had 4 different phones in 3 different states in the 6 years I was with Sprint. All were terrible for service in all 3 states. I had multiple dropped calls everyday, no service inside most buildings, and no service outside of a city. The customer service there is the worst of any company I've been with. The txt messaging service is absolutely horrible because it is not user friendly in any way. The online help is useless for resolving anything. The phone CSR's aren't much better. They are rude and fail to ever help a customer. Sprint's billing practices lack good business practice. For 6 months in a row I had to call and have them correct my bill. For example, I was being charged for two separate state taxes even though I lived and and the number was local in ONE state. The hand never knows what the fingers are doing with sprint.
Recommended:
No
Amount Paid (US$): 100
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Epinions.com ID:
adean
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Reviews written: 1
Trusted by: 0 members
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