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General Reviews of Cingular Wireless Customer Service

General Reviews of Cingular Wireless Customer Service
Overall Rating: Product Rating: 1.5

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A "run-a-round" was all I got!

Written: Jan 20 '06

Product Rating: Product Rating: 1.0
Local Coverage:  
Plan Flexibility:  
Customer Service:  
Pros: In-store rep was smart, courteous & helpful.

Cons: Do not trust that equipment they promote is good. Do your own research 1st!

jaymcgrath's Full Review: General Reviews of Cingular Wireless Customer Serv...
Spent big bucks getting their recommended equipment only to discover that the equipment (Motorolla with the Cingular logo and Cingulars blessing) HAD KNOWN PROBLEMS ! Then, to add insult to injury, when I finally changed phones they charged me a second time INCLUDING a bogus UPDATE service charge. When I attempted to contact national customer support (via telephone) to review these issues I got a patented shut-the-customer-up speech from the Cingular Representative. Very disappointed! I have been a worthy customer with excellent paying habits. You would think they would be smart enough to take good care of excellent customers who would in-turn speak well of their company.

Recommended:
No

Amount Paid (US$): 200.00
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jaymcgrath
Reviews written: 1
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