No Delivery, No Refund
Written: Jan 20 '06
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Order was never delivered because of radioshack misprinting address in shipping (FEDEX) label. Emailed them when I found FEDEX tracking status as "Incorrect Address Exception". Did not receive any reply. Called them and asked them to correct the address. The reply was that they wouldnt correct the address after shipping out and I need to wait for the items to be returned for the refund!..
Its been 11 days after the order. One of the 2 items in this order has been already received back at radio shack 2 days ago. But I have not received any refund.(They charged each item in order as soon it was shipped). The other item is stuck some where with status "Delivery Exception" (as found at fedex tracking) since 8 days and neither being delivered or returned.
I alreday wasted several hours talking/emailing both Radio shack and fedex support. No resolution yet. Radioshack customer support number is hard to reach and emails are not replied in time even if you email multiple times.
RadioShack failed to deliver this order.And they are expecting me to risk my money until they find and get the item they misplaced themselves!.
Now i am proceeding with dispute with my credit card & bank.
This was my first purchase at radio shack.. I would never buy from them again!
Recommended:
No
What product did you purchase or try to purchase? Sound Blaster
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s_r_e_e
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Reviews written: 3
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