Do NOT Buy This Machine!
Written: Apr 22 '06
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Pros: None
Cons: Smells bad, wrings clothes into knots and POOR customer service
The Bottom Line: Bottom line: a good looking bells and whistles piece of junk that I wish I had never bought.
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| busytxmama's Full Review: Maytag Neptune¿ FAV9800AW Top Load Washer |
We have had this machine about two years now, and if it hadn't been so darned expensive it would be out on the curb about now. We paid over 1000 dollars total for this thing, thinking we had the Cadillac of washers...boy were we wrong!
First, almost as soon as we got the thing home from Sears, the "lip" ring around the top of the machine tore to shreds with a large load! Maytag did come out and replace it, with a "warning" (and bad attitude) not to wash large loads! Well, HELLO Maytag, isn't that part of the advertising for these machines???
Second, small loads will NOT wash properly (or at all). I have tried to wash delicates and the machine will either shut down or when I take them out they are still dirty.
Third, the machine will twist and mangle loads of clothing into knots, wearing out clothes much too soon. As another reviewer before me stated: anything with legs or sleeves WILL come out in knots.
Fourth, the smell is horrible! Maytag MUST have known about this, since in the manual it states to run an empty machine with bleach to kill any smell! Well, trust me, it doesn't work all the time, and you will have to disinfect the machine to get the moldy, wet, nasty smell out of the machine.
All in all, VERY dissatisfied with this machine and I would give anything to have my old one back! Please please please don't waste your money like we did on this piece of junk! Mine is going to go into the classifieds, and if I am lucky I will be able to replace it before long. I have a large family, and do a LOT of laundry and just HATE doing it now because of this washer.
Recommended:
No
Amount Paid (US$): 1000.00
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Epinions.com ID:
busytxmama
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Reviews written: 3
Trusted by: 0 members
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