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Backcountry Outlet.com

Backcountry Outlet.com
Overall service rating:  Store Rating: 4.5
Reviewed by 115 customers
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Review Summary About the Author

The customer is always... well, backcountry does not care

Written: Dec 26 '08

Store Rating: 1.0

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Full Review
Untrustworthy, dishonorable, and unreliable, particularly for their customer service (if I dare call it even that). Their prices are certainly low, but you will pay much more in other ways.  If you are 100% certain with the product you wish to purchase, ok... but do not try to make an exchange.
I attempted to do so and they instead took it as a return without consulting me at all.  Despite their obvious error, they refuse to take any action,  instead leaving me as the one to pay for their mistake (they were gracious enough to offer for me to re-purchase the item at a higher price).  Definitely recommend to go with a more reputable website such as Sierrasnowboard.

Recommended:
No

What product did you purchase or try to purchase? Shamrock Herringbone Snowboard Jacket
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Epinions.com ID:
jal626262
Reviews written: 1
Trusted by: 0 members

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