Worst internet purchase experience ever - Stepper Superstore
Written: Mar 17 '09

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Worst internet purchase experience ever - ordered $1600 plus equipment from this merchant on 1 March; Credit card charged on 3 March; Supposed to ship in 1 business day". As of 17 March: equipment not received and website shows "not shipped"; No notification of delays; no response to 2 e-mail inquiries; no response to 2 phone calls - was told managers not in when I called; Request for managers to call have gone unanswered. Aside from purchase confirmation, there has been no notification at all for any reason. I cancelled my order on the website - but no confirmation of the cancellation provided. The rep I spoke with today seemed very concerned and said she would get it resolved. I will provide an update.
Recommended:
No
What product did you purchase or try to purchase? Tred climber 3000
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Epinions.com ID: michettism
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Reviews written: 1
Trusted by: 0 members
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