SM.com goes downhill
Written: Oct 17 '09 (Updated Oct 17 '09)
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Pros: colorful
Cons: real-time product sorely lacking vs. other vendors, technical support is clueless, no real-time stock charts
The Bottom Line: While probably one of the first stock web sites to offer real-time information at a reasonable price, broken tools and poor layout makes smartmoney.com one to avoid.
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| three4one's Full Review: SmartMoney |
I too was a fan of smartmoney.com until they decided to do some site updates. To my amazement, the tool I most used the service for was first buried in the site and then completely removed. This tool is the real-time stock watch list. I used it to tell me when a stock was getting to a buy or sell price (you pay $108/yr for real-time quotes).
After several emails to technical support and no change to the issue I wrote customer service to cancel my account and refund the balance. They informed me that I was not due a refund as per their contract. I reminded them that they promised to deliver a working web site.
I am still waiting for their answer.
I don't believe their web developers understand what the site is supposed to do.
As for the rest of the site...
Using the stock charts is awkard. First you click on a chart to make it accessable. Then you select the time period and the chart redraws. There is an intraday chart that is useful for watching how a stock is trading. However, when you refresh the chart it goes to default time period (not intraday) so you have to select the intraday time period again. The way I would like to see this tool work is to have the chart update automatically on each new trade.
The site has a nice graphical display of insider trading. They use colored circles on a timeline to record purchases and sales. The size of the circles represent the value of the transaction.
The site has a 'map of the market' graphical representation where you can quickly see what segments are trading up or down. However, I found that I this tool was not useful to me.
Meantime, I found a much better site for real time stock tracking at a cheaper price. Check out advfn.com. They actually understand what an investor is looking for.
Recommended:
No
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Epinions.com ID:
three4one
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Reviews written: 1
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