Specializing in Women's Sizes X-6X
Written: Dec 14 '02 (Updated Jan 19 '03)

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Limited selection of styles but scads of sizes! Could be a little faster for Standard Delivery but they're up front and honest about the time it will take.
URL: www.justmysize.com
TYPE: Apparel Specializing in womens plus size fashions.
DATE:The information in this review was accurate on 12/14/02 Please visit the site for up-to-date information. UPDATED 12/15/02 for cosmetic changes and removal of extraneous information.
SHOPPING CATEGORIES
Current categories :* Dressier Fashions * Casual Styles * Intimates & Things * Mens & Kids Shop * Leg wearShop * Workout or Relax * Closeouts & Extra (Closeouts & Extras is a weird name for this section. I found flannel sheets thereI guess theyre the Extras)
SLIGHTLY IMPERFECT?
They offer slightly imperfect products which they claim have the same fit, appearance, and durability as First Quality. Any flaws are said to be tiny and barely noticeable. The money-back guarantee applies to these items as well. Since these items are listed along with the First Quality items its hard to get an idea of how much of their business is in seconds, however, seconds are clearly marked as such. I found many seconds in the Legwear Shop (hosiery).
SIZING & SELECTION
The mens & children's selections are very limited--mostly workout gear & underwear. Childrens sizes are generally XS (2-4) to XL (18-20).
They focus on womens and have a large size range. The also offer petite and talls. The selection isnt that of some of the major online retailers, but they do have casual every-day clothes in sizes that are hard to find elsewhere. Womens Sizes are 14-40 (X 6X). A complete size chart is available. Misses sizes are offered at www.onehanesplace.com.
YOUR SHOPPING BAG
As you browse the site, you can add items to your shopping cart. Make your selection by choosing the size, then color, and finally click on the purple shopping bag to add it to your cart. Youll be told immediately if the item youve chosen is in stock, if not, youll be prompted to let them know if youd like the item shipped when it does become available of if youd like to make an alternate selection.
When youre ready to checkout, click on the shopping cart at the top of the page and youll start the process of paying for your treasures. If you already pre-registered and logged-in, youll have a chance to review your cart and check the shipping fees. If you havent registered or logged-in youll be asked to do so. The process was easy and quick, I experienced no difficulties.
PRICING
Their prices are inline with the discount mallsin fact they have physical store in our local outlet mall. I stock up on panty hose which are secondsIve never had any trouble with them, they last as long as their First Quality counter parts but sometimes the seam at the waist isnt quite right, or theres a pull at the top of the thigh, but most often its just the color is off from their standards.
ACCOUNT REGISTRATION
Signing up is free and easy, although its not required to browse and shopit is required during the check out process. Ordering is done in a secure environment so I felt comfortable allowing them to store my credit card information. They offer assistance in the event you forget your passwordby reminding you of the hint you selected during the registration process. They track all orders and keep your account online so youll always know what youve purchased, when it was ordered, when it was shipped, and whether or not it was returned.
PRIVACY POLICY
They have an extensive listing of how they handle your private information. Basically, you have the opportunity to ask them what they have on file for you, and you can request that your information not be shared with any third-party sites. I didnt opt out of the third-party e-mail but Ive yet to be spammed (at least that I can trace back to them) and Ive had my account with them for over a year.
SHIPPING
Shipping & Handling is charged by the total amount of all items, not weight. If you order early, you can use the cheapest method, Standard Delivery. However, if you just have to have it now, they offer Priority and Next Day Delivery for an additional fee. See the detailed chart before you order so you know what to expect and when to expect it.
SALES TAX
Youll have to pay some taxes if you live in NC, TX, TN, CA & MA. Im in Washington State so my order was tax freea bonus for me as our tax is approximately 8.6%. I usually pay tax or shipping, rarely both, just my personal motto.
GUARANTEE
Their guarantee reads, Were committed to providing you with clothes that fit and flatter you just right. Thats why we guarantee to replace your order or fully refund your money (your choice) for any reason. So if youre not satisfied, simply send your order back and well take care of the rest!.
CUSTOMER SERVICE
They have a fairly comprehensive FAQ (Frequently Asked Questions) section but know that a customer might need information not available there, or a customer is uneasy with ordering online, so they offer several ways to contact them.
RETURNS & EXCHANGES
Remember, they guarantee everything they sell (see above) so should you wish to send back your order, or part of it, follow the instructions youll find on the receipt packed in the shipping box. Dont have a receipt? Theyll still work with you! Send a detailed explanation for the reason of return and whether or not you want a refund or replacement. They do note that garments which have been worn must be washed before being returned.
MY EXPERIENCE
I ordered several itemsall arrived in perfect condition and in the time quoted. I was e-mailed every step of the way (order confirmation & order shipment). I chose the standard delivery which took just slightly under two weeks as promisedshipping for my items was $6.99 which is exceptionally good for an order sent to the west coast as compared to the USPS shipping chart. I didnt contact customer service for any reason as it wasnt necessary for me to (this is how I like to shop!). All-in-all, the selection is small, but if youre a special size give them a look.
Additional Plus Sized Store Reviews:
Roamans Online Store - http://www.epinions.com/content_84455165572
Lane Bryant Catalog - http://www.epinions.com/content_84412108420
Jessica London Online Store - http://www.epinions.com/content_83817762436
Recommended:
Yes
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Epinions.com ID: briandalsmom
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Member: Mom
Location: USA
Reviews written: 249
Trusted by: 191 members
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