General Reviews of Cricket Communications Wireless Customer Service

Pros: Unlimited local and unlimited incoming local and long distance calls.
Cons: Service only operates in your local calling area.

Goodness, I wanted a cell phone. I really, really wanted a cell phone. I needed a cell phone. I really, really needed a cell phone. But I was not willing to sign another contract. No more long term commitment for me! Imagine how happy I was to hear that...

Pros: Great reception within local area, low cost
Cons: Not a lot of features, inability to roam regionally or nationally

I purchased my Cricket phone in the Denver area around March 2002. I had been involved in a personal crusade against our local telephone provider, Qwest, and wanted to permanently say goodbye to the behemoth. Through Qwest, I had a no-frills landline...

Pros: Are you kidding?
Cons: The worst possible service on the planet!

My name is Catherine and this is my horror story. I do apologize in advance for the length however I wanted to be very accurate about all that has taken place. It’s all true although I do not find the situation funny ! I will attempt in inject some...

Pros: none
Cons: The entire company is corrupt 

My name is ian and i live in utah. I "had" cricket up until about two months ago and just wanted to describe my experience with this wonderful provider "sarcasm"My girlfriend and i decided we needed cell phones last year roughly around christmas ...

Pros: Unlimited Local calls, no contract.
Cons: Droped calls, Lousey long distance options, not enough staff.

I have had this plan in use in Spokane, WA for almost a year now and as I am in the quest to find a better provider I thought I would sum up my experiences for other unwary users. When I first got this service I thought it was the greatest thing on the p ...

Pros: Unlimited for calls in your area and incoming long distance calls
Cons: Just about everything.

The first attraction to this phone was the long monthly cost. There's a set rate of $50.00 a month and included are unlimited calls in your area. Also, if someone is calling you long distance, you don't incur any extra charges. Now, everyone has heard...

Pros: "Unlimited Service", "$32.99 a Month"
Cons: Poor Service, $46.99+ Per Month, Few Features

Unlimited minutes. $32.99 a month. Sounds great, doesn't it? Too good to be true, in fact.

Unfortunately, after adding common and important features like basic voice mail and call waiting, you'll be set back over $46.99 per month for the...

Pros: Unlimited Local Calls, Good Denver-area Coverage
Cons: Fairly expensive long distance, lack-luster customer service

While looking around for a decent deal in wireless phone service, I have come across many companies, too many to list here. However none offer unlimited local calls except (recently) Qwest. Problem is, their phone selection is very limited, (Only a...

Pros: cheap if you don't need to make long distance calls, unlimited minutes
Cons: customer service is computerized, static sometimes

I decided to get my cell service from Cricket about a year ago, when I got a new job that was an hour away from my house. I didn't need anything fancy, nor did I want to worry about minutes (anytime vs. night/evening). I use a Sam's Club calling card if...

Pros: Unlimited calls in local area, cheap phone with no contract
Cons: Small service area, lots of extra charges, have to pay for long distance

My girlfriend's brother is a Cricket authorized dealer, so naturally, he gave her and everyone else in their family a Cricket phone for Christmas. Since she and I are together all the time, in the past 6 months, I've had a lot of experience with...

Pros: None
Cons: Operation is apparently run by a pack of defrauders and thieves

We live in Virginia, which does not even have Cricket service. Further, we have a cell phone with a different company. Imagine our surprise, then, when a charge for $226 to Cricket turned up on our credit card bill. We tried to call the number on the...

Pros: Cost.
Cons: Poor customer service, unreliable network, slow problem resolution.

Maybe a phone for a teen or someone who doesn't need the service or reliability of the name brands. Otherwise - go elsewhere. Pulled the land line and have used Cricket in the Cincinnati, Ohio market for 3 months. About a month and a half in - lost ...

Pros: Don't have any.
Cons: Read the review - its all there.

I was very excited by the plan that is described by Cricket - drop my land line and unlimited calls anywhere. I was skeptical whether I would get the range I needed for reception so I stopped when I was out in Hillsboro - about 40 miles from my house - ...

Pros: one flate rate, unlimited minutes (provided your calls ever get through)
Cons: Cricket communications should be renamed to Cons communications.

If you are looking for a new service I would highly not recommend cricket. I have a very bad experience in phoenix area. First, my voice mail had problems for 3 months, I was paying extra bucks for the vmail, anybody calling my no. got an error message ...

Pros: Unlimited Local Calling, 500m long distance, Call waiting/ID, 3way calling,voice mail, no contracts/credit checks.
Cons: None for me so far :)

Cell phones, cell phones, cell phones, everyone must have one these days. I purchased my cricket phone when cricket was first available in the northern colorado area. I paid 29.99 after the mail in rebate (got the nokia 5100i). I hardly ever travel...