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by keithlaney , Jun 01 '05
Pros: Service sort of works, sometimes
Cons: DO NOT USE AUTOPAY, will withdraw money whenever they see fit
I am in the middle of a nightmare not of my own doing and the big companies responsible don’t seem to care or want to help me resolve it. It IS entirely Cricket's fault, and they could care less. I've been a Cricket customer for five years, and never ...
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by happymisstm , Feb 08 '05
Pros: Unlimited calls(when able to call)
Cons: no service area, horrible rates when add on "features",not reliable
Cricket sounds awesome but turns out to be a BIG letdown. I had service with them for almost a year and actually cancelled today as I have signed up with a new company (Cingular). The phones coverage area is horrible! You can go out of area sometimes ...
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by arianamichaela , Jun 22 '02
Pros: Cheaper service than many plans
Cons: Terrible customer service even at the Corporate level
I thought I was getting a bargain when I signed up with Cricket wireless. The $29.95 monthly fee and a $40 rebate for the cell phone was a great deal. Last month, my bill went up (without notice--which is against Cricket's policy) to $37.89. Okay, so...
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by anonymous2 , Dec 03 '02
Pros: Unlimited incoming calls (anytime) and unlimited anytime calls in your service area.
Cons: Customer service will not fix most errors. Expect random charges to appear on your bill!
When i began working as a customer service representative for cricket three months ago, i never thought i would end up working for a company that cared so little about its customers.
First of all, cricket users, question everything! Go check...
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by eyeamsavedone , May 31 '02
Pros: Low cost, unlimited minutes, no"hidden charges", clearly outperforms any"billed by the minute" phone plans
Cons: If you need a roaming service, this isn't for you.
Finally !! Unlike other prepaid plans such as Verizon that still charge per minute, Cricket has LEAPed forward and offerred unlimited monthly minutes. I have since taken off all the additional and optional features of my home phone(caller ID, call...
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by kanderson111 , Jan 29 '04
Pros: Cheap and unlimited
Cons: Worse customer service in the universe
I live in the Wichita KS area, and the service out here is good and strong. I think the quality is about average for a cell phone. I have had a problem with dropped calls. It seems like if I talk for more than 20 minutes it is common to here a beep ...
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by ucbearny , Aug 26 '01
Pros: Cheap CELL service, NO charge for ANY incoming calls Unlimited local calls.
Cons: No way to roam outside of the area.
I'm glad I did not read these reviews before I got my Cricket phone here in Tulsa, OK. I love it!!! It is everything it promises and more!!! All local calls are unlimited and included in the basic price! All incoming calls unlimited and free!...
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by jmoran924 , Mar 14 '01
Pros: 29.99 a month for poor poor service
Cons: Poor customer service,poor reception,limited area
Cricket is a innovative service that is supposed to allow you unlimited calling within your area . At xmas time this year I bought into the service.Which is a no contract, no credit check ,unlimited area calls plan.First off the rep told me that I would...
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by orcatek , Oct 07 '02
Pros: Cheap Unlimited Local Calls
Cons: Customer Service - There is none. You cannot talk to a person
Coverage is about average. Rates are reasonable. Watch out for the expensive adds - voice messaging, caller id.
I was on auto pay via credit card. After 7 months, they shut off my phone. They claimed the charge was reject, however the...
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by piscesdad , Aug 03 '09
Pros: NONE!
Cons: CUSTOMER SERVICE!!!! Dropped calls, no roaming, fee's, small network coverage, customer service.
I have *sadly* had this crappy company's service now for two years. I thought hey! unlimited everything, how wonderful! I started out on the $49.99 plan, and the first year and a half my bill was $54 and change. It then crept up a ...
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by medisinwoman , Oct 27 '05
Pros: They turn your phone on within 30 minutes most of the time, unlimited long distance.
Cons: customer service is nonexistent, not enough customer service stores, no living person on the phone.
Below is a review I wrote about Cricket cell phone company when if first came to Tulsa, Oklahoma. Cricket was a great idea, it was all-great. Then as with most things when it became bigger, & stronger it turned into a monster. I never know what my ...
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by carpshop , May 11 '07
Pros: No deposit
Cons: Not worth the hassle.
You should really beware of Cricket Wireless. I bought a phone in December 2006 while I lived in Vancouver, WA. Then a few weeks later I moved to Oklahoma City where they do not offer service so I called in early January to cancel service and I was ...
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by cricketannoys , Feb 25 '09
Pros: No comment
Cons: Cricket Wireless is/has "mistakenly" directed their customers complaints to a sexline for over a year.
Cricket Wireless offers an insurance plan for its wireless customers. If you have an issue you can call a toll free number THEY provide to you, this number is provided both in writing AND will be given to you in person so that you can have your issue ...
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by thirty9inokc , May 19 '09
Pros: Unlimited everything for $50/mo
Cons: Missed calls, SLOW texts, Terrible Camera, Unhelpful Cust Service
Calls go straight to voicemail without ever ringing my phone, even when it's on and in my hand. Text messages take a very long time to go through, and some never go through at all. That is the most frustrating part...waiting and waiting for ...
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by captainsly , Sep 09 '09
Pros: Price, coverage/reception, sound quality.
Cons: Limited selection of phones.
I've had Cricket Wireless for about 2 weeks now... it's been fantastic thus far. It hasn't cut out once (honestly), and nobody has complained on the other end about the quality of the sound. Also, it sounds good on my end... and typically if there's a ...
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