Houston Cellular Mobile Phone Service in Houston

Pros: Good coverage, flexible plan, no roaming or long distance charges
Cons: Arrogant management, insensitive, incompetent customer service

We have had Houston Cellular telephone service for about 15 years. One of their plans is among the best for our needs. Our service includes 300 shared minutes between our two cellular phones for $50 a month. This gives us good flexibility since my...

Pros: Coverage area, customer service
Cons: annoying echo at times

I can describe myself as a happy customer with my Houston Cellular service. I have been with them for almost three years now and they have delivered with good service and quality products.

I originally chose this service after a horrible...

Pros: Nationwide roaming package available
Cons: Poor customer service, dropped calls, billing confusion

I signed a contract with Houston Cellular last year because my company wants us to use an AT&T One-Rate type plan and provider. At the time, AT&T was a partner in Houston Cellular. The quality of cell service is similar to most major carriers, poor...

Pros: great and cheap rates
Cons: customer service long hold time

I have been with Houston Cellular for over 3 years now. I started out with a contract as a school district employee. I thought the rates were very good. Every so often would even get an offer for free week-end calls. And that was mainly when I used...

Pros: Good Corporate Rates
Cons: Terrible Customer Service

I signed up with Houston Cellular because I am out at night a lot after work and decided I need to have a phone in case something happened to my car on the road. Houston Cellular was offering corporate rates for my company so I figured, "Why...

Pros: local access to small towns
Cons: high volume users need different rate plan

Small towns are left out of the loop from some cellular services. Aerial was our first choice, but did not provide service where our home is located. Houston Cellular, being a large provider was able to give us digital service. My family owns and uses...

Pros: Good Ranges, Calls not dropped
Cons: Unfriendly Personnel, adding minutes to how many you actually use

I chose Houston Cellular because they offered a cheap rate of $20 for 90 minutes with a Nokia Cell Phone. Service is great. I have never once had a call dropped or a bad connection, no matter what city I am in. I think that is important in a cell...

Pros: Reasonable prices and good service.
Cons: Digital distortian

For the $45 per month one can not expect perfect service, but Houston Cellular comes pretty close. In half of a year, I have only had one dropped call. The main complaint is that at times it is nearly impossible to get a line to dial out. This is most...

Pros: none
Cons: customer service, service reliability, rate plans

I first decided to go with Houston Cellular because they advertised well and attracted me to the service.

I actually joined Houston Cellular in March 2000 and things just went DOWNHILL. I could NEVER make a call when I needed. My phone...

Pros: Good calling plans
Cons: Bad reception

When I started my cell phone service it was with AT&T. They sold this service to Houston Cellular. I had the option of choosing another server or staying with Houston Cellular. I opted to stay. It has good and bad points.

Good points: I...

Pros: Great service, convienient outlets for purchase and repair
Cons: Per minute billing

Houston Cellular is the best service in the Houston area. They have by far the best coverage and plans of any other cellular offer in Houston. They cover the whole state and the whole country without long distance charges if the call originates within...

Pros: Good technical service
Cons: Horrible customer service, Cingular does not believe in customer satisfaction

I signed a two-year contract with Cingular last October. I was with them for a year when the company used to be Houston Cellular so I decided to sign another 2 years. I bought a Nokia 3360 from them for $80.00. After a week, the screen would freeze up...

Pros: Local stores
Cons: No customer service, poor billing

I have 500 anytime minutes and 1000 weekend minutes, after that I pay $.35/min, yet my bill does not spell out the number of weekend minutes. Instead it tells me free peak, free off peak, free nights, billed peak, billed off peak, and billed nights....

Pros: Quality, minutes, flexibility, calling areas, free long distance
Cons: 1 year contract, cost of phone,

My family has been with Houston Cellular for 4 years now. We have of course had our ups and downs, but that has been the way with cellular phones. Like any cellular phone, and phone company, there are times that service my be slightly week, or cells...