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by kfnichols , Mar 05 '05
Pros: Don't be fooled by the low prices Cons: Bad coverage in the State of CT
Customer Service is beyond bad
Bad Phone Service...Bad Customer Service That has been my experience with T-Mobile. Unless you live and/or work within 1-mile of I-91 or I-95, do not expect any service. When you call to complain, do not expect any assistance or sympathy. The ...
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by Quint41 , Mar 09 '01
Pros: Clear, consistent digital service. Excellent price. Cons: Digital service doesn't work in remote locations.
Not that I use my cell phone exclusively, or get involved in all the little features, because I don't. I'm your basic cell phone users. It's usually in the glove box, and I use it to call home, check on the kids, call ahead for Chinese food, and the...
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by rocker555 , Feb 11 '04
Pros: I got this service with not too good credit Cons: The service and customer service
I got T-mobile about 4 months ago and it's the worst service ever from a phone service provider. I can lose access in my living room from walking from one end to another ! I sometimes also lose access to dial my voice mail and check it also ! The price ...
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Weak signal, bad customer service
by bankoh ,Mar 29 '04
Pros: cheap plans, if you are lucky to get coverage Cons: poor coverage , including in places they claim are fully covered
I just bought 2 phones, only to discover that i had almost no reception in my office. In the same office AT&T and NEXTEL worked fine
Representatives kept sending me in circles. I would estimate a total of 3-4 hours of wasted time with them. After that the stupid "t-mobile , where you always get more" that they end each conversation with, sounds like a bad joke. Yes, no doubt I got more time on hold!
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T--mobile has lousy service in Greater Hartford
by hyuli ,Dec 30 '03
Pros: inexpensive -but not worth it Cons: No Coverage, No service, lousy equipment
I have had hundreds of dropped calls, huge areas of no service, the phones don't work (I have had 4!) the customer service is unhelpful. In Short the equipment is shoddy and coverage is the worst I have ever seen in 10 years of using cell phones. also Voice Mail alerts appear for the first time up to 20 hours after the message was left.
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