I ordered Few appliances from A M ROYAL. Their website is fantastic, their service is great, and I was able to find everything i needed for my summer home. The design and layout of their website makes it easy to navigate and find what you need. The ...
Customer service seems to be taken seriously by the staff of AM Royal. We contacted AM Royal to see if they had a hard to get exterior blower range hood in stock and they said that they had one left in stock. We went online and ordered the hood from AM ...
I bought a washer dryer combo and a microwave oven from AM Royal online and got an instant email confirmation of the order details. The microwave was a very hard to get model since it was an older model but they did have it in stock and it came via UPS 3 ...
GREAT experience. I own a gourmet food store and my air condition broke during a heat wave. I went online and found the air condition I wanted and I ordered it from AJ Madison (because it was the cheapest price) well that blew up in my face when they ...
I purchased a full kitchen from AM Royal. I was building a new kitchen and needed a refrigerator, range, and dishwasher. They had a great selection, with many different brands and styles. With such a vast selection, I wasn’t sure what to get, so I made a ...
I have a lot to say about this company! From reading the other negative reviews on this site, I can see that my bad experience was not a singular one. I purchased a Samsung Black Pearl Refrigerator from this company 10/23/08. Prior to the sale, I ...
My experience with AM Royal has been a mixed one, largely tainted by their unprofessional and often abrasive customer service representatives. I ordered an air conditioner from AM Royal with the encouragement of positive store reviews and low price. ...
I can only describe our personal experience with A M Royal, and it was excellent. We knew exactly what we wanted to order down to the manufacturer and model numbers, and found the items on A M royal's web site without hassle. We ended up paying a ...
Based on the other reviewers here who were nice enough to share their experiences, I decided to order from them. Their website was clear and easy to navigate. The return policy was better then most. The product offering was impressive. The price of ...
These people sell you stuff that they don't actually have in stock; but they don't tell you that on their website when you place your order.The website appears professional, but the people behind the website are just lowlives probably working out ...
I am just going to tell it like it is: This is my first business transaction with this company. I purchased an LG 6,000 BTU, 10.7 EER Window Air Conditioner for an attic installation of 5000 sq ft, 96 year old house undergoing ($100,000 ) major ...
All - I ordered an item from this merchant and was told the item was on back order a few hours later. I was asked if I would like to wait on the item and I said yes but to call me when the item was available to confirm I did not purchase it already. Well ...
My shopping experience here was unbelieveably bad. When I called to order a Friederich thru-the-wall air conditioner, I was told by the salesman Mike that they would deliver the unit within a week, but the price was $769, not $649 as listed on their ...
Best Prices ans Fast Delivery by pvulano ,May 03 '04
They have the best prices on the internet. I purchased a portable air conditioner from AM Royal on 4/19 after researching the prices online and found them to have the best price. Their website is easy to navigate and the air conditioner arrived at my house less than a week later and i'm enjoying it since then.
I called these guys for an air conditioners. I spoke to a salesman named Mike. He was the most helpful guy I ever spoke to. He explained everything. He figured out the right unit for my room and he was right. I got the unit and put it in the window and it works great! My room is cool, just the way I like it. The delivery guy was great too. He came early on the day they said.
I will buy from these guys again. They were a pleasure.
Great store. Tia was very helpful. Really seems to care about my needs. I didn't get this kind of service in my local store! Thank you. Read more
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Oct 15 '07
I will use this website again for future purchases. They far exceeded my expectations. Read more
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Oct 12 '06
This store is great!!! They had the best price on the washer and dryer i wanted, and after experiencing the great customer service from A M Royal even if they will be more expensive than other stores i'll buy from them just for the peace of mind. Read more
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Jul 20 '04
Outstanding Customer Support. i needed an air conditioner to fit certain dimensions. I called AM Royal and spoke to a very professional and patient associate which guided me to the right air conditioner. I went online and ordered the air conditioner got the unit few days later in perfect condition. Very professional company. Read more
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Jun 01 '04
The web based order tracking is way below other internet sites I have used. I had to call in three times to get the most basic status, i.e., was the order shipped? In my first call I offered to change my order if that was an "out of stock" issue, the person assured me it was not, two days later it was confirmed that there were delays in having the item in stock. My assessment is that this company does not have the web saavy or customer focus to compete with the run of the mill web based businesses. They are behind the technology curve and I won't shop there in the future. Read more
Order arrived earlier than expected. All items had an extra box on top of the manufacturers box to protect it. All items arrived in perfect condition. Read more
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Oct 10 '04
This was my second purchase and they did a fine job. The packing was above average. Delivery was less than a week. I will purchase from A M Royal again. Read more
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Feb 26 '05
Exceeded expectations Ordered on Sunday evening --delivered to my home on Wednesday. Read more
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Oct 02 '07
Great shopping experience. Delivery people placed all items in my kitchen. All items are working great and i could not be happier. Read more
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Jul 29 '04
While the product shipped later than I was originally told, it was shipped well and arrived quickly. The order tracking was pretty useless as the order was listed as "in process" up until a few hours before I received the shipped package. Only then was it updated to reflect the shipped status and tracking number. I was given the tracking number over the phone just after the product shipped, however, and the personal customer service (phone) was excellent. Read more
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Aug 05 '04
Fast and easy purchase.Very happy with service and timing. Read more
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Aug 02 '04
very satisfied. Product arrived in less than a week in perfect condition. Hassle free transaction. Read more
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Sep 03 '06
They go the extra mile for the customer. This is the best customer service i received from an online company. Read more
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Jun 10 '09
GREAT AFTER SALE CUSTOMER SERVICE. I WILL DO BUSINESS WITH THEM AGAIN.
THANK YOU. Read more
The Snuzzle Blanket, Royal Large lightweight blanket with sleeves designed for warmth and function Can replace any normal blanket size 60 by 70 inches Keep your entire body warm...
8" Potholder - Royal Each potholder has uncommonly concentrated quilt patterns that keeps the filling in place even after several washes. Each is lined with silver acrylic...
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