I went searching far and wide over the internet for an air conditioner for my allergies. I don't want any fresh pollen enriched air in my bedroom. I stumbled upon www.air-n-water.com which had very nice pictures of their products. I called them and ...
After desperately searching online for a portable air conditioner for weeks, I came across Air-n-water.com after a recommendation from a friend. I was hesitant about purchasing such a pricey product from the internet, but after suffering from the ...
I bought an icemaker from this company, for a family member. The icemaker was a NewAir/Windchaser SNO 3-in-1 ( AI 300S ); the icemaker arrived in two days ( good ), with decent packaging for shipment ( good ), but it leaked a lot of water, ...
Purchased Item: NewAir ACP-1400H Portable Air Conditioner.Four days ago I ordered the NewAir Portable AC. It is already keeping me cool and comfortable during Southern California's second heat wave. I was sick and tired of paying electrical bills ...
It's getting cooler where I live and given the current state of the economy, I'm trying to cut back on as many things as possible. I've been reading that using a heater in the winter and turning down the thermostat cut my electric bill so I'm doing ...
I must admit, I initially went to Amazon before ultimately making a purchase at Air & Water, and I am glad I ended up at Air & Water. The home page at Air & Water is filled with choices and links to just about every cooling and heating ...
Air & Water is an online appliance retailer. We bought an AF-350 evaporative (swamp) cooler from them on 05/16/2009, hoping to cool our house while using much less electricity than an air conditioner. Shopping, selecting, and ordering the ...
I must be having bad luck with dehumidifiers, in less than 3 years, I have been through 2 of them. If you are shopping around for dehumidifiers, do yourself a favor and purchase the NewAir AD-400. I live in New York and it gets very humid here. I ...
STAY AWAY! I read reviews here and decided I would take my chances. Ordered a de-humidifier on 5/21. It arrived a week later -broken in pieces. Filled out the RMA form online and sent in - had to request not to incur return shipping charges! ...
DO NOT BUY FROM THIS STORE!!! I recently purchased a 12000 BTU portable A/C and actually had to call them to find out why my order was not delivered. They stated on-line that they shipped to Hawaii but after they billed me, they did the old BAIT and ...
Air & Water Inc has excellent customer service. I Google'd them during a recent home remodel and when all the home depots were sold out of the units I wanted. I was going to go to Costco, but I don't have an American Express card. Air & Water ...
We have a second home in the Hampton and during the summer months the humidity is unbearable. Luckily I came across the NewAir Dehumidifier from Air & Water and the product is performing better than advertised. NewAir has created the perfect balance ...
I honestly have no idea why there are so many negative reviews for this store, but I have become a repeat customer for the past year or so. Basically my husband and I live in the middle of the desert in Arizona. It can get mighty hot here and ...
I had the worst customer service experience with Air-n-Water and would strongly recommend looking elsewhere to buy. I tried to buy a dehumidifier from this company through Amazon, and was even willing to pay more for it because the company promised ...
Auuug. Well...I ordered a NewAirAp1000E from them. The delivery was prompt and the product was great. For 2 months that is. The auto evaporate apparently stopped working as suddenly the water tank was having to be emptied every ...
i had to call to add my shipping address because it wasn't the same as my billing address on my credit card. Unfortunately we were awaiting the ice makers arrival for a party at our FL home and it didn't arrive in time because the co. emailed this info and i don't check our email daily. so we had to buy ice and it would have been nice to have our new ice maker available (the real reason we bought it) But we did figure it out and finally recieve the item and we love it. this is the only company that has ever required the address to be listed on our credit card to ship to or an "affidavit". Must have beened burned but seems a bit "over the top". Read more
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Sep 04 '07
Fast shipping, excellent quality product. Will shop them again for air/water needs in the future. Read more
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Feb 27 '08
Excellent service--Got a real person on the phone in no time; associate I spoke with to help me with the order was cheerful, knowledgeable, helpful, making it a positive experience all around. Read more
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Jul 08 '04
It was a simple order. I think the shipping and arrival of my order went off with no problems. I would and probably soon will, order from them again. Read more
I received the ice maker very quickly. I used it and had trouble with it the first time. I reported it to a service person at Air & Water (who was not very helpful) and he said I would have to fill out a return form (which was going to be a very lengthy process). I was also VERY disappointed to find out that I would have to pay return shipping costs.
I tried the unit again, it appeared to work a bit quicker, I called a rep. at Air & Water who was extremely helpful and knowledgeable about the unit. She explained what was going on with the unit and that it does take a while for it to warm up and generate lots of ice. I continued doing what she told me and the ice maker works perfectly! I'm very happy with it, thankfully, because I would not have been happy to have to ship it back at my cost. Read more
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Jul 19 '07
Would highly recomeend the product and the customer service of this company. Infact i already have sent their web address to a few folks! We love this cooler, and think it's the best $ we've spent this year! Read more
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Jul 18 '07
It was a great experience, I have already recommened them to several friends who are looking for similar products. Some of them have already made purchases. Read more
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Oct 15 '07
Website was accurate and easy to use. Product arrived on time and undamaged. Read more
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Apr 30 '07
Excellent! Screens are well designed and everything worked
without any problems. Product was easy to locate and the
ordering process was well laid out. Read more
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Sep 21 '07
Air & Water did a good job and provided quality merchandise; I am pleased with both coolers. The delivery was not satisfactory...Came by Fed Ex who rang the doorbell; I was in the room and immediately opened the door to find no one. Ran down the stairs to see the truck sailing off half way down the block. Tried to telephone and all they could say was that the truck would return to station later in the day but drivers have no phone contact with the station. They invited me to come to the station about 20 miles from my home and see if I could "catch the driver". I recommend UPS.... Read more
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, Oct 25 '09
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