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Just not worth it
by dogstar88 ,May 22 '08
Will Agree with the previous review. It is absolutely painful to try and return anything to these folks. They want you to take pictures wait to hear from the manufacturer etc. Not worth the little money you might save.
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Get your credit card charged without ever seeing your product
by boater11 ,Feb 20 '09
Do not trust these jokers. I placed an order waited 10 days, was told a number of times item would be shipped the next day. Got tired of that lie, so I canceled my order. It took at least 10 phone calls, many emails and 3 incremental refunds to finally get my credit card refunded. I will never shop with these people again. Their customer service is awfull. Do your self a favor and pay more locally or by it cheaper at Streetsideauto.com But don't shop at Autoanything.
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they are Terrible!!. Do NOT use them ever!!!!!!.
by tinajero ,Aug 25 '08
Site is good to find the part. so are the customer service email u receive and also they send out ton. of apologizes, discount coupons or even credits everytime you complain about it.
But the big problem here is the Shipping process. it is a total nightmare!!. So slow. These folks do not have any idea when your order will be shipped out since they do not stock items. Everything is shipped out by the diferent Manufacturers.
They will send to you wrong Tracking numbers. Probably the parts you get would be the wrong ones who wont match your car/truck. Etc. Avoid them as a plague.!!
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A positive AutoAnything experience
by bikergeek99 ,Jan 14 '09
I was wary buying from AutoAnything due to 'iffy' reviews I read. Their price for Hella FF50's was too good to pass up, though, and with free shipping thrown in, I feel I took a chance with them. I'm glad I did. My order was promptly processed - I placed my order on Friday evening and received my lights via FedEx the following Wednesday. I am very satisfied with my experience with AutoAnything and will not hesitate to recommend them to friends.
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I'd rather cut my arm off then shop there again!!!
by stumpk ,Oct 28 '08
Horrible....sold me the wrong color item twice. First time they shipped it back for free and suckered me into buying another item that they swore was the correct item. Item was not correct and they made me pay for shipping and charged me a 15% restocking fee. DO NOT SHOP HERE.
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Poor CS, and refused pricematch. Will not shop there again.
by sincolumbus ,Oct 29 '08
They will not pricematch Amazon.com. They said they will not price match sites like eBAY, Craigslist, and AMAZON. Also stated they were a club site, and I could not get the product for the price shown. Well I did, and had no problems with Amazon's order, even received it in a couple days faster then past orders with AutoAnything.
The Customer Service rep was also more concerned with leaving work on time than trying to help me. Told me he would have to wait until tomorrow that he got off work in 10 minutes and didn't have time to look at the webpage. Then transfered me to his superviser that would not pice match....
DO NOT BELIEVE THIS STATEMENT.....
AutoAnything's Lower Price Guarantee You will never pay more for any product at AutoAnything-guaranteed!
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Awful customer service. I'll never shop here again.
by johnatslu ,Jun 25 '08
AutoAnything has terrible customer service. They wouldn't accept a return of an unopened item that I purchased for a friend's birthday because 30 days had passed. The item wouldn't fit in his car, so it's useless to him. It was an UNOPENED item, but instead of allowing the return, Roy McCord replied to my email by pasting their return policy. Of course, any company can make an exception to an internal policy when that policy doesn't make sense-- say, to offer good customer service-- but not AutoAnything. When pointed out that the item was unopened, and the policy wasn't sensible, Mr. McCord simply ignored me. Terrible service.
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Excellent and Easy to Navigate
by cailestud ,Dec 31 '04
Wonderful customer service and quick and speedy deliver of items purchased. Items that i have ordered were the exact match for my truck and very easy to install....excellent company!
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I recommend Autoanything
by norcounty ,Dec 14 '09
I have been shopping at Autoanything for the past couple years for various items for my truck. I first found their store when I was looking for a K&N cold air intake. They had the cheapest price on the intake and the store looked very trustworthy so I decided to try them out. I ordered the part and it was on my doorstep 2 days later. Everything fit perfectly and it was a simple installation.
I continue to shop at this store since their prices are almost always the lowest for all of their parts. If there is another store selling for cheaper they will match that price. As a frugal consumer I can't stand paying more for something than I have to, especially in these tough economics times.
This store lets you purchase the items online or you can place the order on the telephone. It's nice to be able to talk to a person when you have a question about the part you need to order.
I've told friends about Autoanything and they had good experiences also.
My most recent order was my Bakflip G2 tonneau for my 2007 Ford F-150. It fit perfectly and looks great.
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Retarded Service
by bb38 ,Aug 18 '06
Call center (located in a another country)refused to refund the sales tax that I paid on a purchase return because "it already went to the government". The call center obviously doesn't know how sales tax work IN THE UNITED STATES and I keep getting the run around. Do not plan on returning anything to this website while you get the perfect item for your car or you too will deal with a representative thinking in their own country's different ways!
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never will order from them again
by bird1435 ,Jul 09 '09
I had a real bad experience and would not recomend them to anyone. first it took a month to get it then it was the wrong labra.No way to fit it the light area was all wrong. First they said they probably sent the wrong one, then they said one size fits all. then they wouldn't send me a return label, they wanted me to stretch it on my car take a picture and then send it to them. I never heard of such a thing and would never order from them again Mike
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I am very please with this company and appreciate Internet coupons and free delivery.
by smileenet ,Mar 24 '05
This is a first rate company to order from. I was very pleased with my order, price, delivery and ease of purchase through the Internet. Highly recommended.
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THEY R DISHONEST
by gotmusic101 ,Jun 24 '06
Autoanything advertised a COMPLETE front end bra for my truck.Upon receiving it i discovered there was no bumper cover,just a thin hood strip and two partial fender flaps.No real front end coverage at all.
Every other online company selling front end bras for my model truck clearly indicated "no bumper cover".Autoanythings listing did not.i was happy to find one complete front end bra,seeing I have bumper damage.
I returned the bra.They told me the refund should be on the next statement for three months.I called again the representative told me the warehouse was two months behind in processing returns.Finally I insisted on an immediate refund or I would contact BBB and do a chargeback on my card. Then he asked that I wait just two more weeks(STALLING FOR MORE TIME).
AUTOANYTHING HAS RIPPED ME OFF!!!!!!!
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I will never do business with this company again.
by debralj ,Jan 31 '06
The first part of Dec. 2005, I placed an order for seat covers and received them in a timely manner. However, they were not the right ones for my make and model. When I called them to let them know that they had sent the wrong item, they told me to return them and that I should put the shipping charges receipt inside the package as well so that they can reimburse me for their mistake. I did that. Then after a few weeks and not receiving the shipping reimbursement, I contacted them about this and finally after several emails and phone calls to them, I was told that a check was going out that day to me, then a few days later it wasn't, and then the rep told me that he was going to see what he could do to get my money back to me since they were the ones in error and that they had already told me they would refund my shipping charges.
To this day, no word from them and no check. I will not do business with this company again. Their word means nothing - and all for a mere $17.25.
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I will never buy from again!
by whattheid ,Apr 26 '08
I bought brake rotors and pads from Autoanything. The pads (Hawk pads) were flawed and ruined the rotors within 1500 miles. Autoanything would not honor the warranty for these items and made me deal directly with the manufacturers. And because the pads came from a different manufacturer than the rotors, the pad manufacturer was not inclined to replace the rotors and neither was Autoanythng. I will never buy again from them. They don't stand behind what they sell.
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Mar 11 '05
the only problem i had with my purchas was the cover did not have a good tight fit up by the window.there was about .75in of a gap between the bed rail and the rail of the cover,also on the tail gate end there was a bit of a gap.other than this the fit is nice.
thank you,
gary
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Aug 13 '05
This experience was excellent as I did not have a catalog available and this was very fast. Thanks
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Mar 17 '05
The Store's web site was clear and easy to navigate. Good selection of products. Arranged nicely. Easy to locate proper size. The store notified me promply of order receipt, processing and shipping. Direct link to UPS made tracking easy
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Aug 13 '05
Good site for car accessories. Would recommend
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Aug 04 '05
good ,fast service very pleased with the whole experance
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Aug 04 '05
I ordered Wednesday night. The side step bars arrived on Saturday. I was surpised that the whole order went so quickly.
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Mar 14 '05
Everything was easy to read and very simple to follow. I have already told others about AutoAnything.com and planning to order more from them. I went to other auto supplies dealers in my area and check their prices first before I found this site.I couldn,t believe the diffences in the prices and the same products that they sell.I saved over $200.00
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Mar 14 '05
Everything was fine. The part was harder to attach than I thought, but that is a manufacturing concern, not the co. I ordered from.
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Mar 19 '05
Inflexible international shipping options and bizzare requirement to fax credit card or drivers licence details make this company unattractive to customers outside the US.
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Mar 20 '05
I was so pleased with my order, I even recived before than I expected thx
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Mar 14 '05
The whole experience went off without a problem.
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Mar 14 '05
Quick, convenient and easy to use...good merchandise and good prices...
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Aug 13 '05
worked out well, good web site layout, prompt service
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Mar 12 '05
Good place to shop great price guarantee. I was able to price match right in the comments section. I thought that I would receive corrected reciept in email never came. I noticed at my credit card that I got the credit back for the match. Never did receive a tracking # but it came pretty fast and in a big oversized box.
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Mar 22 '05
I emailed about a shipping concern and received a satisfactory and rapid response.
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