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Excellent!!!!!!!
by curlytopsmom ,Jun 02 '05
I'm so glad I found this company for my filtered water needs!
Richard and all the staff have always made doing business such a delightful pleasure! They are courteous, knowledgeable, friendly and efficient. My orders are always correct, expertly packed, and promptly shipped..
I wouldn't hesitate to recommend them to everyone I know, and to those I don't know too!
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Helpful, good product knowledge, fast delivery.
by facksel ,Nov 19 '04
They shipped product the same day as ordered. Their product knowledge helped me decide on the correct product.
Very happy with this choice, will shop there again.
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Highly recommended
by member222 ,Jun 06 '06
I placed my order for replacement filters for my IQAir air filter on a Sunday and the filters were delivered on Tuesday. Their prices were the same as or better than every other store I checked, plus they had a 5% off promotion. I called with a question about the order and they were very helpful and courteous. I'll shop here again.
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Great Product + Stellar Service = Best Deal Around!
by derrickd ,May 24 '05
I came across this company by researching on the net, after unsatisfactory service elsewhere. The water filters are top notch and even handle the high particulate matter of NYC water, which clogged all other filters to a trickle within 4-7 weeks. Not with their Aquasana Filter, it's a fair priced workaholic gem. But the huge hands down difference is the supreme, warm, friendly service from the company in Fayetteville. In this day and age this is cherished and Rare. I'm a customer for life, plus my water taste the best.
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Excellent customer service and follow-through.
by aftermarketkid ,Jul 23 '06
When's the last time you left a call back number and someone actually called you who was ready to solve your problem? This company is amazing. I needed special help recently and they really came through. Customer service is exceptional.
I've been a customer of Best Filters for about 3 years through re-orders of filters. Now I'll be a customer for life. A+. (Thank you, Noah!)
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Perfect, no-trouble service!
by adudanov ,May 27 '06
Perfect, no-trouble service! I've ordered Aquasana Shower Filter Replacement Cartridge and I've got it in 3 days! This is a second time I'm using the site and I'm totally satisfied. Ordering is easy, delivery is prompt and tracking is easy and clear. Thank you for the excellent service!
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Easy, efficient, great prices!
by stantari ,Oct 17 '05
My recent shopping experience on Bestfilters.com was quick, easy and accurate. I was very pleased by the extra savings offered by calling their 800 number. They clearly offered the best price on the AquaSana 4000 Countertop model after extensive searching on the Internet.
I would highly recommend this site for its ease of use, clearly defined areas and sensational pricing that was available.
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Great prices, incredibly fast shipment
by fuzzbee ,Oct 02 '07
Really fast service, great prices.
I purchased an IQAir Healthpro Plus at BestFilters.com, because they had the best price of all other online stores. Although the price wasn't advertised, on the checkout screen there is a 1800 number to call for discounts.
The ordering process was really simple. I ordered on a Sunday late evening -- so I expected the order would be processed on Monday, maybe shipped on Tuesday, and since shipping was Free, I was hoping it would arrive by the end of the week.
Instead, it was shipped FedEx, and arrived at my door on Tuesday afternoon! Pretty amazing.
I would definately do business with them again.
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Knowledgeable service, good products, good prices, shipped promptly.
by clgpa ,May 27 '04
Knowledgeable friendly service, know the products thoroughly and were able to make recommendations based on my needs. The product (water filter)was shipped the same day I ordered it! Very pleased
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It was an excellent experience, would use them again.
by pollytt ,Jul 13 '07
I called to see if the items I was interested in were in stock. I was told they were and if ordered that day they would be shipped out on that day. It was and I received it
in a timely manner. I also received shipment information about an hour after placing the order. The person I spoke with was very courteous. I would use this site and company again. The price was right and free shipping.
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Happy as a clam
by bubbator ,Aug 23 '07
Fastest possible free shipping and handling, order correct and right on the mark, no need to contact for any problems. Excellent overall.
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Worst store on the Internet.
by msager ,Apr 16 '09
Horrible customer service, if it can even be called that. Charges weeks before shipping, inaccurate tracking, have a staff incapable of answering basic order questions. Worst e-commerce experience of my life.
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Very responsive service, no hassle replacements
by sa1lorkate ,Feb 21 '05
The water filter unit we purchased from Bestfilters.com started to leak after 11 months of use. The housing unit was plastic and when we tried to remove the filter the plastic nut stripped making it impossible to remove the filter. I emailed Bestfilters.com on a Saturday and received a reply on Monday. They said they would send a new housing replacement unit and that it was their policy to extend the manufacturer's 100 day warranty to one full year. They shipped the replacement unit the same day. Great service, great warranty, great company to do business with.
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GREAT SITE!
by redchoco ,May 13 '08
I have had a Euro shower head for at least 8 years and it works wonderfully. I have bad water but I don't have to shower with it. It is the only hand held shower head with a filter that I could find. I order the filters for it once a year or so. I have NEVER had a problem. The service is very fast. I love my shower head and hope they never stop making it or the filters. Thank you BESTFILTERS!
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Good Filters, BAD customer relations and replacement order processing.
by saspura ,Feb 26 '06
I'm happy with the filter system, but very unhappy with the order processing. I signed up for the automatic filter replacement program.
They said that I would be informed before the shipment was to be released. What I got was a notice that the shipment was on its way! This is hardly advance notice of shipment!
Makes me feel distrustful of the company and the way that it is run.
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Mar 10 '09
I have shopped with Bestfilters for years and always receive great service and products.
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Sep 17 '08
Courteous service; prompt delivery; free shipping!
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Mar 10 '08
love the filter and the price was great.
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Sep 04 '07
I used web-site to order. Item was in stock and shipped right away. Easy site to navigate. Excellent experience
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Aug 01 '07
Great experience.
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Jul 27 '09
Good, uncomplicated service....Thanks.
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Feb 08 '08
We bought our air purifier from Bestfilters and were very pleased with it so we decided to get our replacement filters from them as well.
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Sep 24 '07
Pricing policy with discount and free shipping for multiple units combined made for excellent price experience
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Feb 21 '07
quick and easy!
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Mar 10 '05
Website easy to use, information on products well set out and easy to access. Very good prices compared to competitors. Delivery on time.
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Mar 19 '05
Excellent shopping experience. Product was easy to find, order and was recieved in the time frame expected.
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May 09 '09
Hard to contact
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Jan 26 '07
I will recommend bestfilter.com to my friends.
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Jun 13 '06
5% discount and free shipping make a difference.
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Mar 06 '07
Ordered and recieved product on time. I am very satisfied.
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