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HomeWeb Sites & Internet ServicesOnline Stores & ServicesFumfie

Fumfie

Overall service rating:  Store Rating: 4.5
Reviewed by 43 customers
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Showing 1-11 of 11 reviews    
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Overall Rating:Store Rating: 1.0
 

Terrible Service

by dkmilleriiNew Member , Nov 11 '09
I placed an online order on 11-4-09.  When I didn't receive an email confirmation, I sent them an email. They responded that I had to call to confirm my order. Their reason: "reduce fraud". What they really wanted to do was ...
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Overall Rating:Store Rating: 5.0
 
I would rate them a 10 very very good
by cwe13New Member ,Nov 11 '09
After checking the internet for reviews of the Sony HDR-X500V video camera I saw the Fumfie add and the price was $300.00 less than what I was going to pay a local dealer so I went to their site and was surprised. What a great experience with this dealer, the staff was very helpful but not overbearing with my purchase because of the price I was a little weary of buying at first but the purchase was a fantastic buy
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Overall Rating:Store Rating: 5.0
 
Prompt, courteous, professional, helpful.
by revvatNew Member ,Nov 13 '09
After shopping on-line for the best value, I recently purchased a Canon Vixia camcorder from Fumfie.  Their sales staff was very knowledgeable, helpful and courteous, and also offered me great values on accessories and an extended warranty.  The camcorder and accessories arrived promptly, and everything was exactly as ordered.  This purchase was my first with Fumfie, but will certainly not be my last.    
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Overall Rating:Store Rating: 4.0
 
Courteuos service, fast delivery, great price.
by rogbostromNew Member ,Nov 13 '09
Bought a Nikon D5000 camera for $100 less than anywhere else.  Customer service was courteous and friendly.  Would definitely recommend.  Will be buying more items within the next couple of weeks.  Christmas is coming up and my wife needs a zoom lens and some accessories.
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Overall Rating:Store Rating: 5.0
 
Thumbs up to Fumfie!
by murfturfNew Member ,Nov 20 '09
I recently ordered a Canon VIXIA HF200 camcorder and accessories package from Fumfie.  The camcorder had excellent internet reviews and the accessories package contained many of the things I, as a camcorder novice, would not have thought of.  The price was outstanding on both products.  The customer service rep (Henry) was knowledgeable, friendly, and very helpful.  The order arrived at my house the day it was promised.   I have added Fumfie to my laptop shortcuts and will use them as my source for video products in the future.  A big thumbs up to Fumfie.
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Overall Rating:Store Rating: 5.0
 
Fast, easy transaction with great prices and helpful staff. Fast delivery.
by jgc1009New Member ,Nov 20 '09
Best prices I found on the web. Delivery came several days before expected. Salesman suggested some useful accessories and heavily discounted prices on each. I'll do business with Funfie in the future. Highly satisfied.
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Overall Rating:Store Rating: 4.0
 
Pleased with the experience
by ajp33New Member ,Nov 18 '09
Delivery was fast but spare battery was missed.  Quick call to Fumfie and battery was sent out that day.
Would consider Fumfie again.
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Overall Rating:Store Rating: 5.0
 
Great product and fast service! Highly recommended!!!!
by fran1234New Member ,Nov 19 '09
I had a great experience buying from Fumfie. The customer service is fast and the transaction was secure and easy. I highly recommend and will buy again soon. Thanx for the great product!!!
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Overall Rating:Store Rating: 5.0
 
Friendly, reliable, courtious service at a good price.
by frexicanNew Member ,Nov 21 '09
My shopping experience at Fumfie.com has been one that I will repeat
in the future. I found the pricing for the item I was looking for very good while the phone representatives were courtious and friendly.
I received my item in a timely fashion and I am very pleased with their service.

Two thumbs up.
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Overall Rating:Store Rating: 5.0
 
My Fumfie experience went extremely well and I will definitely be coming back for more.
by dyellaNew Member ,Nov 13 '09
I ordered a camera off of Fumfie.com and the delivery speed was quick and I recieved it pretty much right away. The pricing was the lowest I could find on the internet. The website is easy to navigate and I will definitely go back to order more camera gear in the future. The prices listed on the site were VERY helpful especially because I am a college student.
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Overall Rating:Store Rating: 5.0
 
Exceptional
by ndromardNew Member ,Nov 18 '09
Fumfie is a great online retailer! First of all, they had the best price of any online retailer that I searched. I even called another retailer to see if they could match the low price and they couldn't! On top of the great price, Fumfie has great sales representatives that are friendly and knowledgeable. I will be shopping here again in the future! Highly recommended. I've shopped at many online stores and have never encountered the great customer service and prices that Fumfie offered. As well, when talking with the sales rep he was suggesting things I might need but not being pushy about trying to sell me everything. The layout of the website could be updated a bit as it seems that it's their first website design, but it's still incredibly user friendly and easy to navigate, but as I said I saw my item and just picked up the phone since the people at the company are very friendly. 
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Showing 1-11 of 11 reviews  

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Showing 1-15 of 34 surveys Page 1 2 3 - View all   Next
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Overall Rating:Store Rating: 5.0
 
Oct 24 '09

Product was new as advertised. Excellent customer service. My shopping experience was pleasant . Very fast shipping. Highly recommended merchant.
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Overall Rating:Store Rating: 5.0
 
Oct 29 '09

I recently ordered a Canon VIXIA HF S-100 from Fumfie. The representative who talked to me was both friendly and professional. They shipped the product the same day, it arrived perfectly, as described and at a fantastic price. They neglected to include an invoice in the package, I called them and I had my invoice in my inbox in less than five minutes. I am very pleased with my camera and with the service I received at Fumfie. I will be doing business with them again.
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Overall Rating:Store Rating: 4.0
 
Oct 29 '09

Order received in 2 days.
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Overall Rating:Store Rating: 4.0
 
Nov 06 '09

Very happy with Fumfie, and yes most certainly I will shop her again. They earned ny business with great price and service to back it up.
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Overall Rating:Store Rating: 5.0
 
Nov 03 '09

Excellent service and very personable persons to speak with. Unlike another company in New York City the two gentlemen were personable and offered to provide assistance should questions should arise. Have recommended to a friend that is looking for a similar camera that she should contact your organization. Thank all of you for a very pleasant and satisfying experience. Angelo Abarca
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Overall Rating:Store Rating: 4.0
 
Oct 26 '09

Received camera early. Customer service has been great, they answered all my questions!
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Overall Rating:Store Rating: 5.0
 
Nov 14 '09

Good on time delivery. Also good customer service. I would shop here agian.
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Overall Rating:Store Rating: 5.0
 
Nov 07 '09

GREAT GREAT SERVICE AND PEOPLE! I WILL SEND MANY REFERALS
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Overall Rating:Store Rating: 5.0
 
Oct 25 '09

Fumfie is the best online merchant I've ever dealt with. The customer service from Joe Nelson was so sincere and down to earth, he made me feel like I was ordering from family!! When doing research on my Canon vixia hf200 I decided to use FumFie due to the fact it was $50 to $500 cheaper than anywhere else, but because of the customer service I plan on always using Fumfie and deleting Tiger Direct from my bookmarks.
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Overall Rating:Store Rating: 5.0
 
Oct 24 '09

AFTER HAVING A BAD EXPERIENCE AON EBAY, I USED THE "NEXTAG" EVALUATION OF ONLINE SELLERS. I CALLED AND THEY EXPLAINED THE PRODUCT IN DETAIL, HOLDING BACK NOTHING. THE PRICE OF THE CAMERA WAS LOW BUT I BOUGHT MY ACCESSORIES AT OTHER SITES FOR LESS. BOTTOM LINE: THEY COMMUNICATED. I GOT CONNECTED RIGHT AWAY AND THEY WERE PLEASANT AND QUICK TO REMEDY ANY PROBLEMS.
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Overall Rating:Store Rating: 4.0
 
Oct 27 '09

"I chose to purchase a Nikon d90 from Fumfie.com based on a good rating at resellerratings.com and their very good price for the camera. The customer service was good. They did try to sell other items as that is how they make their money when they discount the cost of the camera. My main complaints were that they initially sold me shipping insurance for an additional $40 or so. I went back to resellerratrings.com and saw a review where the insurance was optional. I was never told this so I called them back and had the insurance removed. The other thing was they highly suggested getting an extended warranty because the warranty on parts was only for ninety days. I called Nikon and was told that their warranty on parts and labor was for a year. I called fumfie back and spoke with a manager who told me they are not an authorized dealer so they don't carry the Nikon warranty and they get there own warranty through CPS and it's 90 days on parts and a year on labor. The work is done by an authorized Nikon repair shop. I told him the sales person needs to be upfront with this information and he agreed and said he would see that this information would be posted on the website and communicated by the salespeople. We'll see if he is being true to his word. They were very cooperative and ended up selling me an extra battery and a five year warranty for a good price. If you bargain with them they will keep trying to give you better deals on their accessory pricing. The camera arrived in five days. Although they weren't totally upfront about the things I mentioned they were cooperative and upfront when questioned further unlike some of the bait and switch online companies."
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Overall Rating:Store Rating: 5.0
 
Oct 29 '09

Excellent Service and prices
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Overall Rating:Store Rating: 5.0
 
Nov 07 '09

VERY FAST AND GREAT SERVICE! GREAT PEOPLE! THANKS FOR THE CAMERA. I GOT IT SO FAST! I WILL SEND OTHER CUSTOMERS KNOWINNG THAT THEY WILL BE HAPPY TOO!
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Overall Rating:Store Rating: 5.0
 
Nov 01 '09

Excelent experience
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Overall Rating:Store Rating: 3.0
 
Nov 07 '09

An extra charge was added onto the pruchase after I had placed my order. I will never use this company again because of their dishonest sales practices.
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Showing 1-15 of 34 surveys Page 1 2 3 - View all Next



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