Ordering was simple, but was not given a receipt online or with the shipment. I emailed them and they sent me a link to for the invoice. The phone operators don't answer like you are calling a company. I was a little hesitant but ordered anyway. I ...
I placed an online order on 11-4-09. When I didn't receive an email confirmation, I sent them an email. They responded that I had to call to confirm my order. Their reason: "reduce fraud". What they really wanted to do was ...
I would rate them a 10 very very good by cwe13 ,Nov 11 '09
After checking the internet for reviews of the Sony HDR-X500V video camera I saw the Fumfie add and the price was $300.00 less than what I was going to pay a local dealer so I went to their site and was surprised. What a great experience with this dealer, the staff was very helpful but not overbearing with my purchase because of the price I was a little weary of buying at first but the purchase was a fantastic buy
Prompt, courteous, professional, helpful. by revvat ,Nov 13 '09
After shopping on-line for the best value, I recently purchased a Canon Vixia camcorder from Fumfie. Their sales staff was very knowledgeable, helpful and courteous, and also offered me great values on accessories and an extended warranty. The camcorder and accessories arrived promptly, and everything was exactly as ordered. This purchase was my first with Fumfie, but will certainly not be my last.
Fast, easy transaction with great prices and helpful staff. Fast delivery. by jgc1009 ,Nov 20 '09
Best prices I found on the web. Delivery came several days before expected. Salesman suggested some useful accessories and heavily discounted prices on each. I'll do business with Funfie in the future. Highly satisfied.
Courteuos service, fast delivery, great price. by rogbostrom ,Nov 13 '09
Bought a Nikon D5000 camera for $100 less than anywhere else. Customer service was courteous and friendly. Would definitely recommend. Will be buying more items within the next couple of weeks. Christmas is coming up and my wife needs a zoom lens and some accessories.
Great product and fast service! Highly recommended!!!! by fran1234 ,Nov 19 '09
I had a great experience buying from Fumfie. The customer service is fast and the transaction was secure and easy. I highly recommend and will buy again soon. Thanx for the great product!!!
Friendly, reliable, courtious service at a good price. by frexican ,Nov 21 '09
My shopping experience at Fumfie.com has been one that I will repeat in the future. I found the pricing for the item I was looking for very good while the phone representatives were courtious and friendly. I received my item in a timely fashion and I am very pleased with their service.
I recently ordered a Canon VIXIA HF200 camcorder and accessories package from Fumfie. The camcorder had excellent internet reviews and the accessories package contained many of the things I, as a camcorder novice, would not have thought of. The price was outstanding on both products. The customer service rep (Henry) was knowledgeable, friendly, and very helpful. The order arrived at my house the day it was promised. I have added Fumfie to my laptop shortcuts and will use them as my source for video products in the future. A big thumbs up to Fumfie.
I was completely satisfied with my shopping experience at Fumfie. by twford ,Nov 27 '09
Overall, we were very pleased with our shopping experience. The website was well organized and we were pleased with the product we received. The package deal on accessories was useful too.
The order was accurate and rapid and easy to place. I was put off by the need for a follow-up phone call and the requirement for shipping insurance. However, the customer service representative was friendly
I have to say that this company [fumfie.com] got a bad rap from dave on the web...but I bought a canon HF S100 along with the 4 yr. warranty and paid less than anyother was charging just for the camera!...thanx, Henry!!
Except for an unexpected "insurance" requirement, my fumfie order was very satisfying. My camcorder was delivered even faster than I expected and up to this point, I am very pleased with the company.
Great people to do business with. by seannaik ,Nov 30 '09
Very satisfied with my purchase. Item was in stock, Delivery was earlier then expected and received all that was advertised. Great customer service as well. I would shop here again.
I am very impressed with the price and service offered by Fumfie! I had previously ordered this product from two other 'internet' vendors and was contacted by both with a "hard" sale to try to get me to purchase items I did not want or need. So, after cancelling two orders, I found FUMFIE, and I have been very impressed with the professionalism that I have encountered and have already recommended several of my friends! Thank you employees for doing a great job handling my shopping with FUMFIE! Jimmy, WV Read more
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Oct 24 '09
Product was new as advertised.
Excellent customer service. My shopping experience was pleasant . Very fast shipping.
Highly recommended merchant.
Read more
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Nov 17 '09
The product price was unbitable, good product description. Very easy to talk to somebody if you have any questions. Read more
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Oct 26 '09
Received camera early. Customer service has been great, they answered all my questions! Read more
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Nov 14 '09
Good on time delivery. Also good customer service. I would shop here agian. Read more
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Nov 07 '09
GREAT GREAT SERVICE AND PEOPLE! I WILL SEND MANY REFERALS Read more
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Oct 24 '09
AFTER HAVING A BAD EXPERIENCE AON EBAY, I USED THE
"NEXTAG" EVALUATION OF ONLINE SELLERS. I CALLED
AND THEY EXPLAINED THE PRODUCT IN DETAIL, HOLDING BACK
NOTHING. THE PRICE OF THE CAMERA WAS LOW BUT I
BOUGHT MY ACCESSORIES AT OTHER SITES FOR LESS.
BOTTOM LINE: THEY COMMUNICATED. I GOT CONNECTED RIGHT AWAY AND THEY WERE PLEASANT AND QUICK TO REMEDY ANY PROBLEMS. Read more
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Nov 19 '09
Great price on the camera and on time shipping . I will shop Fumfie.com agian for my next electronics needs. Read more
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Oct 27 '09
"I chose to purchase a Nikon d90 from Fumfie.com based on a good rating at resellerratings.com and their very good price for the camera. The customer service was good. They did try to sell other items as that is how they make their money when they discount the cost of the camera. My main complaints were that they initially sold me shipping insurance for an additional $40 or so. I went back to resellerratrings.com and saw a review where the insurance was optional. I was never told this so I called them back and had the insurance removed. The other thing was they highly suggested getting an extended warranty because the warranty on parts was only for ninety days. I called Nikon and was told that their warranty on parts and labor was for a year. I called fumfie back and spoke with a manager who told me they are not an authorized dealer so they don't carry the Nikon warranty and they get there own warranty through CPS and it's 90 days on parts and a year on labor. The work is done by an authorized Nikon repair shop. I told him the sales person needs to be upfront with this information and he agreed and said he would see that this information would be posted on the website and communicated by the salespeople. We'll see if he is being true to his word. They were very cooperative and ended up selling me an extra battery and a five year warranty for a good price. If you bargain with them they will keep trying to give you better deals on their accessory pricing. The camera arrived in five days. Although they weren't totally upfront about the things I mentioned they were cooperative and upfront when questioned further unlike some of the bait and switch online companies." Read more
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Nov 06 '09
Very happy with Fumfie, and yes most certainly I will shop her again. They earned ny business with great price and service to back it up. Read more
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Nov 16 '09
Sales staff was very knowledgeable and helpful. Product was delivered early and in perfect condition. Would definitely recommend this merchant. Read more
Fumfie is the best online merchant I've ever dealt with. The customer service from Joe Nelson was so sincere and down to earth, he made me feel like I was ordering from family!! When doing research on my Canon vixia hf200 I decided to use FumFie due to the fact it was $50 to $500 cheaper than anywhere else, but because of the customer service I plan on always using Fumfie and deleting Tiger Direct from my bookmarks. Read more
Excellent service and very personable persons to speak with.
Unlike another company in New York City the two gentlemen
were personable and offered to provide assistance should
questions should arise. Have recommended to a friend that is looking for a similar camera that she should contact your
organization. Thank all of you for a very pleasant and satisfying experience.
Angelo Abarca Read more
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