Even though my old Compaq Presario using Windows 98 was still doing an excellent job after more than four years of use, some of the new programs I want to use for my business are getting less and less likely to "jive" with the older versions of Windows....
This review is about an experience with Gateway, and their online website, that occurred a little over a year ago. Although it's been awhile, their website still hasn't changed.
For Christmas of 1999, my parents agreed that it was time...
I recently purchased my first computer from Gateway and was blown away by the experience. I found their Web site easy to use, and within minutes, configured the system that I wanted. Since I decided to take advantage of one of their specials, I phoned in ...
I've read all the reviews posted here, and many are about poor customer service and some defective products. There is NO excuse for poor customer service, but for those uninitiated with the world of PC's there are NO company's that provide stellar...
Pros: good prices, fair product quality Cons: terrible customer service, lousy tech support
At one time, Gateway was considered the best place in America to buy a PC. They had good products, high quality, and good customer support. That was before the Internet was a household word, and long before Gateway Online came into being. In the old...
Just about one year ago I purchased a Pentium 3 desk top computer from Gateway. I checked them out online and then called them. At that time the customer service was incredible. I was told that I would have my new computer in ten days. Great!
Gateway fails again. My first experience with Gateway was back in 1998 when I ordered a $2400 computer system. Some phantom or gremlin must have eaten my order because I never got it. I called up customer service and gave them my order number. They co ...
The Nightmare before Christmas! I ordered their 42 inch Plasma TV in early November. Having read about delays in production/delivery, I asked about that, noting that I needed it by Christmas. They assured me of no more delays and guaranteed delivery by...
I've been dealing with Gateway for 7 months and have learned a lot. I hope this review helps. In January '05, I purchased the M320x. The initial buying experience was great. I started out looking through the site, then chatted, then called a rep. He ...
It was the worst experience I have ever had with any vendor in my whole life. That is a strong statement, and I mean it. Gateway is not the company it once was. They have closed plants in Kentucky and Virginia and have dramatically cut jobs at othe ...
I have been very impressed with gateway after having my machine for almost 4 years now it is still in good working order, partly due to gateways excellent customer support. I first choose to do business with gateway because of the good reviews I had ...
Deciding to buy a new computer was a big decision for me, and not one that I took lightly. I do not live near any major computer retailers, so I decided to purchase online. I was very pleased with Gateway's website and found it very easy to use. The...
This company represents the Internet shopping fears most people have. In summary:
1. Purchased product
2. Then discovered that the product ships 4 days after order is placed
3. Canceled the order to find that cancellation takes 7 days to...
These guys are morons. No wonder their corporate logo is one of the dumbest animals on Earth. I ordered a video card about one month before xmas as a gift for my son. When I ordered it, the web site said that it was "In Stock". When the video card ...
I ordered software from this company which was fairly fast and easy to do. Withing 24 hours I received an email saying that I will get another email in the next 24 hours completing the order, and this email would contain delivery status and details. I ...
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