Heartland America

I shop online constantly and I usually know when something's "just not right" about a website. After my frustrating experience with Heartland America, I can say with some certainty that something's just not right with the way that site is run. I ...

Heartland America sends out a ton of catalogs in the U.S. mail. They've been in business since 1985. They claim a 4-million customer business base. I came in contact with them a long time ago via their mail order catalog. In perusing their ...

Ordering was fairly easy, though one should expect to get bombed with several special offers, and repeated attempts for you to become ---"A Member." Sadly--the golf cart I ordered for a buddies retirement party was not only a tad slow in delivery time, ...

I ordered a Steam Press form Heartland via shopping.com. The steam press arrived in obviously used condition. The water bottle that came with the Iron still had water in it. The item was not boxed in its original package. The listing did not state ...

I ordered a flip down dvd player from this company, and have been totally frustrated with their customer service. The unit was advertised as coming with 2 wireless headsets. the unit only came with one. When I asked about getting the second set I was ...

Earlier this year (April 2009), I made my second purchase from Heartland America. It was for a Grundig G4 portable shortwave radio. I was interested in this radio mainly for its recording capability so that I can record my favorite late night ...

Bought a Compaq Computer with added memory and hard drive storage and speed that I thought was REFURBISHED based on FALSELY WRITTEN AD. Ad DID NOT say, AS IS, instead it said: FACTORY SERVICED to MEET ORIGINAL QUALITY STANDARDS. That was FALSE AND FOUL. ...

Just wanted to take a moment to let everyone know of the wonderfully dreadful experience I had with Heartland America. Between poor and bad mannered customer service and order tracking issues. Very poorly handled, and the customer support is not very ...

Unbelievably bad experience,worst cust.svce.reps have ever dealt with. Ordered Compaq computer system and Koler comp.desk online 10/13/06,which sd. allow 2-4 wks. 4 delivery, and would send me e-mail b4 they were shipped After 3-1/2 wks.called 2 see ...

I ordered a bluetooth earpiece that was shown as "in stock". It was supposedly shipped the following day. IT NEVER ARRIVED! It has now been 7 weeks since it was "shipped".Follow-up indicates that they used the US Post office (I don't really care) ...

This is my very first review with Epinions.com, but I am so upset about Heartland America, it was worth going to the effort to register just so I could gain some satisfaction. From Epinions.com I was directed to the Heartland America website to ...

I ordered a Meade camera/binoculars for a Christmas present. As an after thought I also ordered a pair of shoes for $30, since it would only cost an additional $2 for shipping. After I received the shoes, I received an e-mail that was a shipment confirmation, with a notation that the camera/binoculars were no longer available. I checked my credit card statement and found that they had charged me $15 for shipping and handling. I e-mailed them and told them I was not happy paying $15 shipping for a $30 pair of shoes. They refunded $5.

This was our second experience with Heartland America, confirming the first, and making us wonder, what were we thinking?
The first fiasco involved the inconvenience surrounding them sending the wrong product followed by dealing with the butts they call "customer service" there.
This time they sent a clearly used, abused, and completely nonfunctional product (sold as new) yet refuse to provide a postage paid return label.
These are both cases where my son saved up his hard earned money and waited for shipping, only to be disappointed with an inept and unfair company.
He's learning the hard way I guess. My advice to him? "Spread the word."

I placed an order 1/25 for express shipment which they assured me would be delivered by 1/31. I called them 2/2, shipment was on hold. I was grilled with a number of innocuous questions about where I had lived and how old my daughter was. Since I have dealt with them for years without any problems, I asked to talk with a supervisor and the cheeky person I spoke to said she WAS the supervisor! After that, she told me my EXPRESS shipment would be delivered by 2/9--7 days is express? It was a bad experience and I doubt that I will ever shop there again.

I was a "Preferred Customer."

clicked on BUY NOW and was sent to Heartland America. They offered a 2.5" AXION color tv and did not have the NAXA NX-571 as shown on Shopping.Com web page. They did, however show the same price of their diminuative alternate. In fact, after searching for ANY NAXA product on this site only produced 0 items found. Not the way to do business, especially on the internet!

Upon further attempts to buy this item, I clicked on Both Amazon sales sources listed and discovered they ALSO offered a 2.5" hand held color TV. Something is wrong with the links provided here.

Note: also found the same sources offered on other internet collective 'buying' resources offered with the same results.