My husband ordered for me as a gift a wok that was all wrong, but the online description didn't give enough information to know that. I called and asked only for shipping charges back for our trouble. The young man responsed: "No, we won't do that." ...
The best package, the best price, free shipping. Everything right the first time. Part of the offer was a mail-in coupon, which was clipped with the UPC code, sales receipt and had the pertinent information highlighted, a thoughtful...
Metro Kitchen and their offshoot sites are simply the best. You may find slightly lower prices elsewhere, but they end up being more expensive due to way too high shipping charges. Metro offers free shipping to the entire US and not just for a high...
Having reviewed several online culinary outlets, I found Metro Kitchen's layout to be far superior to any other site. You can find what you are looking for effortlessly and Metro Kitchen DOES NOT require its patrons to jump through the usual "information...
Yes I Flipped My Lid!
This was the only site that I could find that offered just lids. I had lost a lid in one of the three moves I’ve made in the past year and really needed to find a new one. Yes, I did spend around $25 for the lid...
No problems, great service, speedy delivery by oraia ,Sep 12 '08
On September 8 I ordered 5 Global Knives, a Global Knife Steel, and a Global Knife Case from MetroKitchen. I had absolutely no problems with the order. The order was undamaged and in excellent shape. The order came in 3 days time, which is very quick. The website is also very secure. I had to call them to verify the order I made online and the guy at customer service (I think his name was Ryan) was very nice! After your order has been verified, they give you a ups tracking number so you can see how long it will take to deliver and where it is at. Overall, this is a great website to order your kitchen appliances!
Great customer service when you call! by jdclampett ,Jan 04 '08
Website is easy to use. Customer service was outstanding. I received an email advising me that an item was out of stock (even though the website said they had it) and when I called the store, the guy put me on hold and walked out to the warehouse just to make sure. He confirmed it, but then offered to remove an item from a set just to ensure I received one as promised. I will absolutely use these folks again just because of their customer service. By the way, order was shipped next business day as promised and I received it within 2 days with just ground shipping.
On 23 November 2007 I purchased a 10 pc Emerilware and a 10" fry pan. Today is December 21, 2007 and it's still not arrive. I'll NEVER use this company even if they were giving away items for FREE.
I have ordered from this company a few times now and have had great experiences. Their selection is great, the prices a really good value, and they've always been able to answer my questions. I'd definitely recommend them to anyone!
Fast, secure transaction, nice bonus gifts as well by swaynewilson ,Nov 26 '03
A perfect shopping experience. I ordered a 9-piece All-Clad stainless cookware set. Item was in stock, shipped next day, arrived the day after that. Well-packed. No sales tax, free shipping, and 2 wonderful free gifts as well! I will be shopping with Metropolitan Kitchen again soon.
Great service. Great skillet. I'm delighted and would definitely purchase items again from them should the occasion arise. Read more
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Feb 01 '05
good experience, quick delivery but I believe the store is located in Atlanta and I live in Atlanta also..that may have been the reson for the quick delivery Read more
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May 10 '09
We were very satisfied with their service. Read more
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Dec 18 '06
My first time with this vendor and was really impressed with their web site. Couldn't believe how quickly my items were received including free gift items. Will use this site in the future. Read more
I wish there had been better descriptions or pictures because the lids had different styled handles and rims around the lid itself, and I did not realize they would be different. No big, I suppose, but one is shaped so it fits on my mother's wall and the other is unwilling to hang up there with the rest of her collection. :-) Read more
Metropolitan This tasteful bag by Sutherland is stylishly designed for the couple on the go. It features 2 mesh pockets on either side and a zippered compartment o...
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