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Excellent Service, Great Price, Friendly People, Use Them!
by simonkeogh ,Jan 11 '07
I researched dozens of sellers before choosing Visual Apex. Service, reliability and price were the deciding factors. I especially like the project calculator utility as it allowed me to get a great result on my projector installation. These guys did everything they said they would do. They even called to check that the order arrived as promised and that I was happy. Now thatâs service and it was the 2nd lowest price I found on the item I wanted. I will definitely use them again and recommend them to anyone.
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Very pleasant buying experience for a big ticket item.
by flyawayhome01 ,Feb 03 '07
Ordered online after reading the great reviews for the Panasonic TH-50PH9UK plasma display. Visual Apex had the best price, and they allowed local pickup from their warehouse in the Seattle area. Communication after the sale was excellent, and everything went smoothly when I picked it up.
I highly recommend Visual Apex.
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Friendly service, great price, quick shipping.
by victormma ,Jul 27 '04
After doing much research, I ordered a LCD projector from these folks online. I also follow up by calling customer service. Folks were friendly! No tricks/sales pressure. I would highly recommend buying from these folks anytime. They sent UPS tracking numbers the following day and I received the projector in 3 more days.
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Excellent customer service.
by pslick1 ,Jan 23 '07
I was very pleased with the service provided by Visual Apex. It was easy to contact them for questions and issues were resolved promptly. My order arrived ahead of schedule in excellent condition. They are still very helpful with support a month after the purchase. I have ordered many things online and Visual Apex provided the best customer service of all. I can easily recommend them to all my family and friends
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Terrfic and safe place to buy plasma with personalized attention!
by mindphaser ,Feb 14 '04
Very friendly staff, very professional. Amazingly fast response times. Ordered an expensive plasma and was treated with personalized attention. Staff even did me special favors at my request! Item was shipped carefully and arrived in perfect condition. Plasma was shipped earlier than expected. Not to mention that they have very low prices! The best I found for my plasma. I would absolutely shop at Visual Apex again!
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A very satisfying experience
by rogersn ,Jan 11 '07
The delivery of my Panasonic was one of the fastest deliveries I've experienced. It was in my home in a week! And then a follow up phone call within days to see if I was satisfied. Now that's customer service. Everything Visual Apex did from the online purchase to follow up was top hat. I'd buy from them again and again.
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Visual Apex has great prices and service
by jerrybuyer ,Oct 11 '06
I purchased an Optoma projector from Visual Apex. They had the best price I could find. They shipped very fast, gave tracking number right away. What surprised me was the great customer service. I had a tech question, and they new the answer. They followed up twice to make sure that I was satisfied with the purchase. I have stopped expecting customer service from anyone these days, but Visual Apex really surprised me. I strongly recommend them.
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OUTSTANDING!!!
by enfield303 ,Jul 22 '08
Outstanding experience. Visual Apex staff knows their products and how to best match them to your needs. Very fast shipping and excellent customer support. Will purchase from again when it is time to upgrade the home theater. Thanks Visual Apex!!!
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This is one place I will definitely be shopping again!
by terryrh ,Dec 17 '07
Let me start out by saying that Visual Apex is amazing. The level of their customer service is outstanding and they have easy ordering options. I ordered over the phone and their customer service was well informed, polite and helpful. They definitely made purchasing from them a pleasure. I ordered a projector and screen and received them both within a week. It was exactly what I ordered. Their prices are very competitive and they even gave me a great deal on the screen. I look forward to doing business with them in the future!
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Visual Apex really is the Apex of online (or retail) sales.
by coffeym ,May 09 '04
I purchased a 42" Panny WD6UY and my business with Visual Apex was better than any other online (or retail) store I have ever purchased from. Everything was shipped quickly and I was assigned a personal rep. She emailed and telephoned at various steps to keep me updated and answer any questions I had. The shipping company they used misshipped my Plasma to another state which delayed my delivery only 3 days, yet Visual Apex refunded me my entire shipping price. They are outstanding. Anything I purchase in the future will be through them. Even if they weren't the best price that could be found (although they were very very close). The piece of mind I received from buying my plasma from them made it worth it. Don't shop anywhere else but here.
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Great selection of products, knowledgeable people, and the best price
by sdlehman ,Jul 09 '05
I had been researching projectors for about a year when I decided to check out Visual Apex. I was pleasantly surprised to find they had not only the lowest price but were very helpful and gave me free shipping! I bought the Panasonic AE700u projector which is sold by practically everyone on the net, yet Visual Apex was still able to offer best deal for me. These guys even followed up after the sale to make sure I was happy!!
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Best customer service - best prices - fast shipping!
by jello2594 ,Jan 13 '07
Visual Apex provided everything I needed to complete my home theater at a fantastic price with fast shipping. All of this, with fantastic prices to boot! I believe anyone looking for quality electronics at rock-bottom prices should look no further than Visual Apex - you won't be disappointed.
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Great Service, Quick Shipping, Prompt Response
by bbvb1333 ,Nov 25 '06
I bought a Sanyo PLV-Z5 from them. The order was placed on Monday and shipped on Tuesday. Package arrived without a scratch on it. They've answered all my questions promptly. Couldn't ask for a better shopping experience.
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I am very happy with the service I received from Visual Apex.
by g_muth ,Jul 30 '04
Wow! Customer service above and beyond my expectations. Fast, friendly, and professional. The order arrived in just a few short days and they even followed up with a phone call to insure my satisfaction. Thanks Visual Apex!
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Visual apex is a very courteous and professional company who were very consumer friendly.
by parri ,May 30 '06
Purchasing my panasonic monitor with visual apex was a pleasurable experience. They were very knowledgable and helpful about the product. Their delivered the monitor ahead of their quoted scheduled delivery date. The monitor was double packed for protection. They even called after delivery to make sure that I was satisfied with my purchase. I would highly recommend visual apex, they were a very courteous and professional company
Parri
California
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Feb 27 '06
Found them through AVS Forum, Had an excellent price and good reputation. My experience so far has been excellent.
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Jan 01 '05
everything worked out good. im happy i chosed this merchant
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Jan 03 '05
Visual Apex was excellent in every respect. The people I dealt with were extremely knowledgeable and helpful. Their prices are very fair. Their website is very easy to navigate. They shipped my order promptly and even threw in a few extra connector cables for free. I will definitely purchase from them again.
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Jan 04 '05
It was a very good shopping experience. I will use it again and refer it to my friends.
Thanks
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Jan 04 '05
No problem good experience. I was looking for this unit on ebay but found it here for less, fast delivery and will buy from agan. Thanks
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Dec 11 '04
Trouble free, worry free. No hassle ordering. Nothing beats placing and order and getting it on time with no run-arounds, no bait and switches, no up-selling, and no delays.
They are so courteous and understand good customer service. If I had a question, I'd ask and they'd answer.
Great people :)
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Jul 27 '04
Very profesional. Great communication and fast shipping. I tried to buy this projector from pcuniverse.com and had nothing but trouble with them. After 2 weeks of delays and out right lies from them I canceled and ordered the projector from Visual Apex. What a difference!!! My ordered shipped the same day! I am very pleased!!
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Jan 13 '05
The experience was Excellent!!! I would shop there again.
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Jan 21 '05
Excellent store to buy a projector from. Very good customer service, product arrived as scheduled in perfect condition. Will buy from VisualApex again!
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Jan 22 '05
Order processed and shipped within hours of my online order. Customer service rep was very helpful when item was lost in transit by carrier. They contacted vendor and both worked to reroute shipment in hours so that item arrived the following day. Instead of an automated answering machine, Visual Apex still lets you talk with 'live' customer service agents to get the problem solved.
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Jan 11 '05
Order was processed and shipped quickly. The stand was backordered, but they followed up right away to let me know. The TV arrived well packaged and in great shape. The stand arrived a few days later directly from the manufacturer. Great shopping experience.
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Sep 02 '04
They were not the cheapest website I found, but I chose them due to the excellent customer service.
Order shipped quickly and arrived in no time. Great merchant. Would not hesitate to do business with them again.
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Feb 07 '05
Good customer focus and follow-up. I received two calls from customer service to insure I got what I had asked for.
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Mar 02 '05
Good price for a good product, and I was confident in my purchase because of the vendor's reputation. My one email question prior to the purchase was basically not directly answered, although a solution was given.
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Mar 02 '05
Good prices, easy to use web site and item for sale were well organized.
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