Pros: A great Vacuum A good price
Cons: It's an addicting vacuum cleaner.....your house will be cleaner though

My Twister Vacuum cleaner is absolutely wonderful. I have used it for about 3 months. It's HEPA filtration makes it a great vacuum cleaner for families with allergies. It has a light, a wonderful built in attachment-handle snaps off to use for a suction...

Pros: Light weight, very good cleaner
Cons: Hose is not long enough

Evaluate specific features of this product. This vacuum comes with an upholstery brush, furniture brush, extension wand and crevice tool. The handle of the vacuum actually converts into the suction house by releasing it from the base - very ...

Pros: Lots of attachments that are easy to use, great suction from the handheld wand.
Cons: Heavy, hard to maneuver, ineffective on hard floor surfaces

Oh, the anticipation as I waited for my Fantom Twister to arrive! This purchase was a big deal for me--my first and only purchase from the Home Shopping Network. The television demonstration was masterful. I couldn't wait to have a vac that worked ...

Pros: None
Cons: Clogs constantly, poor suction, heavy, belt broke after 4 uses

After our dog chewed up our old Fantom vac (which had served us well since the mid 90's), we decided it was time to replace it (though it still worked). The old Fantom vacs utilized James Dyson's revolutionary Dual Cyclonic vacuum system (which I bel ...

Pros: It looked real good on TV. Some good features.
Cons: Heavy. Low-quality parts and assembly.

Boy, how I wish I'd read these reviews before I purchased the Fantom FM760 from HSN. Several of the reviews describe the problems I've had in the 5 weeks I've owned this piece of junk. I saw several presentations of this vacuum on HSN one ...

Pros: Powerful vacuum with a good cleaning wand design.
Cons: Bad design flaws render the vacuum useless after a short time.

I own a housecleaning service that used Fantom vacuums exclusively until Fantom Technologies went out of business. I was very happy to find that Euro-Pro had bought the Fantom name and was making Fantom vacuums again - until I bought one. I loved my ...

Pros: Great suction at first.
Cons: Doesn't work for long.

My husband bought this vacuum when I was on bedrest with twins. When I was up and about again, I was a little dismayed that it was so heavy. I had to ask my husband to take it up and down the stairs for me (sometimes I had to wait days), but the ...

Pros: good suction, bagless is easy to use, it was easy to manuver around
Cons: It fell apart piece by piece after 5 months, customer service from EuroPro is awful

I bought the machine on 6/13/03 from the Home Shopping Network. I am returning the machine on 12/29/03. At the very beginning, I thought I had found the perfect vacuum. It was a wonder machine, and I was impressed with the stair tool, and the power ...

Pros: very strong suction. Picks up everything.
Cons: heavy

I purchased the Fantom Twister 500DX Bagless Upright with HEPA Filter from hsn after realizing our KIRBY($$) wasn't doing its job effectivly and boy was I right. WE got it and tried it immediatly and it worked great, better than we expected. We have a wood burning stove, and it picked up all the soot from the last 4 years I think. I emailed customer service about things I have read on this epinions board(belts breaking) and I got what I thought was a logical answer. IF the hose gets clogged the machine has to overwork, and the belt can break. IT has happend more than one time on my kirby and I never felt my kirby was junk. IT picked up all the tree needles from Christmas, cleans the stairs well. I use it to clean my tile floor. My boys even love to vacuum with it, because they see all the dirt their picking up. We have not experienced any of the problems that I have read about. THis may be a newer design? I am not sure?

Running wires through moving parts of the chassis will inevitably lead to failure; this is what happened after a couple hours of use. With that said and believing in the pros, I spent an hour and rerouted wires for the motor outside the chassis, so far no problems. I love this machine.

This vacuum was compared to the Hoovers. I liked the feel of the Twister in the store. The handle wand is a nice feature. The durability leaves much to be desired. The belt broke and there is a spare in the box so I suspect the manufacturer expects that. The lighbulb is another story. It is bright when it was lit for the brief session of vacuuming before it blew. I am going to rethink my purchase and evaluate the Hoovers again even if I have to spend a little more for the durability and quality. I did minor vacuuming with this machine and had these problems, imagine someone who really needs it for heavy cleaning. I recommend looking at other models before considering this Fantom Twister.

Pros: NONE
Cons: Built to self destruct

With our great four year history of using the Fantom Fury, we thought the Twister was a sure thing. Thinking was our first mistake. Buying the Twister was the second. The first month was great. After that it fell apart piece by piece. It began with the belt breaking. Next, it sounded like it was dying when you turned it off. Turns out, it was dying. The vaccum turned itself on and off at will. Finally, it went to its rest in vaccum heaven. You may ask, "Why didn't you call customer service?" Well, we did. A total of four times. Euro Pro should rename Customer Service- Customer DIService. Operators were rude, and basically uninterested in my problems. I am a fighter for my money. There was no way to win with this company. We will never buy a Fantom product again.

Pros: When it works it works great.
Cons: Flawed design, possible fire hazard.

After we had our Fantom Twister for about 6 months it started cutting in and out while vacuuming. I took the vacuum apart and found the there was arcing in the electrical connector between the upright unit and the base. I applied some di-electric grease to suppress the arcing but that only lasted a few weeks. The connector has now burned through. Fantom's warranty policy requires you to ship the unit to them at your expense and include a check for $19.99 to cover return shipping. I can understand paying shipping to them but to have to pay return shipping is horrible. Due to the flawed design and poor warranty I would recommend not buying this Fantom Product.

Pros: good on bare floor
Cons: everything else

This is by far the worst vacuum I have ever bought. I got this and within 1 month it was not working right. It turns on and off whenever it wants. It's suction is good on a bare floor, but no good on carpet. I have had 2 of your other fantoms and they were great. When I was looking for a new one, I could not find the model I have always bought before so I got the twister. I will never buy your product again.

Pros: Nice looking vacuum Great power for the first 3 weeks.
Cons: Broke down after 3 weeks, Electrical Problems A plenty with this vacuum

I would not refer this vacuum to anyone i will go back to Hoover I wasted 175.00 This truly is pouring money down the drain. Company has poor customer service.