The Deauville Beach Dump and Resort were the bedbugs bite.
Written: Aug 08 '09
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Product Rating:
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Pros: Beach and pool.
Cons: Customer service, cleanliness, construction, bedbugs.
The Bottom Line: From its unsightly curtains, dilapidated ceilings, mildew, extremely worn furniture, rickety elevators and mismatched furnishings the days of this being the “Grande-Dame' Hotels of Miami Beach” are over.
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| cntaur5's Full Review: Deauville Beach Resort |
Taste vary when it comes to resorts but there are some basics that should at least make a week stay enjoyable when the resorts website features an eye dazzling online photo gallery of stylish rooms, fancy dining and extravagant furnishing. The Deauville Beach Resort looks amazingly beautiful on the website unfortunately this did not match my brick and mortar experience. For starters the painter was painting yellow stripes around the curb entrance and the lobby was filled with multi-styled hotel furnishings that were badly worn. The negotiated rate of $99.00 a night was a bit higher than Hotel.com’s $76.00 dollars Realtravel.com’s $79.00 per night. While some praise the $99.00 dollar rate as a real value there are a number of reasons why I feel it’s over-priced.
The cumbersome check-in process of waiting in a long line and receiving less than friendly customer serve set the tone for my stay. Interestingly prior to my arrival in Miami I was told on the phone by the Deauville staff that while check in is at 4:00pm checking in early would not be a problem. Attempts to check-in early were unsuccessful as I finally checked in at 4:30pm due to the room not being ready. When the room was finally ready, the front desk clerk wanted to charge my credit card the full amount immediately. Again this was not the arrangement disclosed on the phone or indicated when making my online reservation.
After struggling with the plastic key card to open the door to room 1206 the first thing noticed is the two beds bland appearance with no comforters and its low thread county sheets. The furniture appeared old, worn and scratched with red pizza sauce on the left side of the wood entertainment cabinet and white mounted wall headboard. The large window provides an excellent view of the beach, along with a black and white blotted roof that seen its fair share of patchwork. Room amenities included a television with extremely limited cable and soundless stations. You could watch ESPN, however hearing it was impossible since there was no sound. Fortunately, the air conditioning unit was function along with the small refrigerator and alarm clock.
The cramped 11X15 suite contained a desk, chair, a closet and bathroom that resembled a small walk in closet. I discovered the phone in the room did not work after my failed attempt to notify the front desk after the closet door fell on me. The sliding door of the closet apparently was resting on its hinges and once bumped it fell. The bathroom shower curtain and liner looked terrible as evidence by the black mildew that ran at the bottom of the liner and the torn shredded curtain bottom resembling frayed denim jeans. My first night sleep was horrible after awakening with four bedbug bites on my right shoulder (Ouch!).
The five or six elevators appeared dangers with signs posted “Only 8 people allowed in the elevator”. They were absolutely stifling and the one particular elevator would open and close 2 or 3 times automatically. The meeting room separated by large dividers offered lots of space however numerous holes in the ceiling, poor lighting and discolored smoke detectors diminished its roomy ambiance. The pool, sauna, beach and gym were nice although you swam at your own risk since there were no lifeguards on duty, which from what I’ve been told is the industry standard. In the lobby there was an open dining area with a bar and small club with a bar. The open dining was not to my like so did not eat any meals in the resort bypassing their $18.00 dollar a day breakfast buffet. Its “full-service” comes at a cost and laundry is do-it-yourself.
Bottom line my stay at the Deauville Beach Resort in Miami, Florida from July 28 to August 1, 2009 was a huge disappointment. It was hard to appreciate the resorts historic significance or notice the aesthetic MiMo architecture when everything around is so run down. From its unsightly curtains, dilapidated ceilings, mildew, extremely worn furniture, rickety elevators and mismatched furnishings the days of this being the “Grande-Dame' Hotels of Miami Beach” are over. Thank goodness there were signs posted, “Only 8 people allowed in the elevator” or perhaps my stay would have run like a bad elevator movie. Overall, the lack of cleanliness throughout the resort, ongoing construction, dismal customer service, and bedbugs made for a miserable stay. Avoid the Deauville Beach Resort!
Recommended:
No
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