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Gateway MX7118 PC Notebook

Gateway MX7118 PC Notebook
Overall Rating: Product Rating: 3.0
Ease of Use:
Quality of Tech Support:

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Don't waste your money

Written: Aug 05 '06

Product Rating: Product Rating: 1.0
Quality of Tech Support:  
Pros: NONE

Cons: Worst support I have ever encountered
jsjserra's Full Review: Gateway MX7118 PC Notebook
I recently purchased a new Gateway laptop locally and less than three months the left hinge froze in the closed position. As I slowly tried to pry it open, the hinge broke.
absolutely unreal. The support bounced me around more times than I can remember. Finally they put me in touch with the "corporate" office. After being on hold for nearly 10 minutes with corporate this bozo tells me that I broke it. I asked to please speak with a supervisor and this same guy I'm speaking to, sarcastically says "Sure, can I help you?" THAT'S REAL PROFESSIONALISM GATEWAY!!
way to treat customers

Recommended:
No

Amount Paid (US$): 0.00
Operating System: Windows
Processor: Other
Screen Size: 15 inches
RAM: More than 256
Internal Storage: CD-RW and DVD
Hard Drive (GB): 13-20
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Epinions.com ID:
jsjserra
Reviews written: 1
Trusted by: 0 members

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