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NordicTrack Exercise Bike TRL 625

NordicTrack Exercise Bike TRL 625
Overall Rating: Product Rating: 1.5

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Do Not Buy From Nordictrack

Written: Aug 02 '05

Product Rating: Product Rating: 1.0
Pros: The model at the store was nice

Cons: Nordictrack/Icon sports equipment customer service is very poor
rickn6900's Full Review: NordicTrack Exercise Bike TRL 625
I bought the bike in June from my local Sears, the model on display was nice and comfortable which is why I bought it. When I unpacked the bike I found the seatback bent and cracked rendering the bike unusable. Five weeks later I am still waiting for the replacement part and Nordictrack has it on backorder with no expected shipping date available. While the bike is nice (at least I think it is) the customer service at Nordictrack is for the most part non-existant. The customer service hours they list on the manual vary depending on call load so sometimes they answer and sometimes they do not. Great service huh? I would highly recommend finding a similar bike from another manufacturer with a better reputation.

Recommended:
No

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Epinions.com ID:
rickn6900
Reviews written: 4
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