do not buy this thing
Written: Aug 24 '04
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Product Rating:
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Pros: It might not break in the 90 day warranty period
Cons: it will break eventually and repeatedly
The Bottom Line: do not buy this e-trainer
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| j6494's Full Review: ProForm 700 CardioCross |
I am on my THIRD Proform elliptical trainer in 2 years. I wouldn't recommend this product or anything by Proform to anyone. Before you ask yourself what kind of idiot I am to be on my third go-around of a product I wouldn't recommend, read the rest of my review.
I got one of these elliptical trainers 2 years ago. It was broken beyond repair just after the 90 day limited warranty expired (not entirely true--it was repairable, but buying a new elliptical trainer was far less expensive--no exaggeration!). Shortly there after, I got another one. I figured that maybe we just were unlucky with the first one, and we decided to give proform another chance. My first experience did leave me jaded enough to buy an extended service contract/3-yr warranty.
With the second e-trainer, it took 15 months for it to break. Same expensive repair as with the first e-trainer, but this time it was covered by the extended warranty. Fast forward 4 months, and 6 more repairs of various sorts later, and Proform has replaced my e-trainer with the current model( 800-something model). With all of those other repairs, the e-trainer worked long enough for the repairman to leave, and the thing broke as soon as I got on it again. One of the metal pieces that the foot petals rest on actually broke in half--that's a 1/4 inch piece of steel!
I now have my third e-trainer and it is already starting to act up after 2 weeks. It seems to make the same noises the other e-trainers made before they died.
As for dealing with the repairs, Sears sold me my e-trainer, so I call their 800-number for repairs. Generally, they can't come for 7-10 business days. Then, the repairman comes out and spends 5 minutes to decide what parts to order. He orders the parts, which apparently come from another planet, given how long it takes for the parts to arrive. Then, You, the moron who bought this silly machine, have to call Sears again, to make an appointment in 7-14 business days for the guy to come out and fix your machine on an afternoon sometime between 1-6 pm when you don't have anything else to do except wait on this guy to come.
Recommended:
No
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Epinions.com ID:
j6494
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Reviews written: 11
Trusted by: 0 members
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