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Select Comfort Mattress Sleep Number 5000

Select Comfort Mattress Sleep Number 5000
Overall Rating: Product Rating: 2.5

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Disappointed in company and product

Written: Feb 12 '06

Product Rating: Product Rating: 1.0
Comfort:  
Ease of Use:  
Durability:  
Style:  
Pros: none

Cons: uncomfortable,no support
lucyevelyn's Full Review: Select Comfort Mattress Sleep Number 5000
We recently purchased a bed from this company.Unfortunately we did not receive the bed we asked for.We told the salesman we wanted the 5000 with the up/down feature.What we got was the 5000 with no up/down feature.I called the salesman,the store manager and customer service.The answer I got was "gee I'm sorry,that feature will cost you an additional $1000." Why should I pay more when I was quoted a price for the bed with the feature? The company made no effort to resolve this.Clearly,the company has no interest in honoring what they say or keeping their customers happy.
Now I have a product I'm not happy with and is very uncomfortable.This bed does not offer any support.I would not recommend this bed to anyone.

Recommended:
No

Mattress Size: Queen
Amount Paid (US$): 1900
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Epinions.com ID:
lucyevelyn
Reviews written: 1
Trusted by: 0 members

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