Comcast Cable is great!
Written: Jan 18 '00
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Product Rating:
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Pros: Digital cable is great!
Cons: Since product is new, sometimes there are kinks still being worked out
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| alirox's Full Review: Comcast |
I have been a customer of Comcast of NJ for almost 4 years. Three of those years I had "normal" cable with Basic and Premium services. I rarely had a problem, and the few times I did, customer service and the technicians were able to fix the problems within 24 hours.
For the past year, I have had Comcast's Digital Cable service and my satisfaction for the product has increased incredibly! For only $9.95 more per month, I am able to get multiple screens of the Premium channels I already had. (ex: 12 different HBO channels vs. the one I had before) Plus, the music channels are incredible! Whatever mood I'm in, I can find music to fit it with no DJ or commercials to interrupt me! The thing I love the most is the on-screen guide. With the touch of a button, I can see the title and sometimes a description of the program I'm watching. And, I can also use my remote to set reminders for future programs and search by titles or categories. I can't get over how great the product is!
I have read other reviews of the digital service and I agree with the frustration of having the picture freeze sometimes. Someone said it's the cable company's way of stopping you from taping a movie. I don't think they would do that. I called customer service and was told it's a technical problem.
I'll admit, the prices can get high but Comcast offers packages to save money. Also, there are channels not available but I just keep my fingers crossed that we can get them. I think the service I get outweighs the disappointments.
Another great thing about Comcast is, at least in my area, they also offer Comcast@Home internet service. I have only had this for about 4 months and can't imagine life without it. I'll do a separate review for that service in case you only care about cable TV.
Recommended:
Yes
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Epinions.com ID:
alirox
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Location: Union, NJ
Reviews written: 2
Trusted by: 0 members
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