Don"t Believe Citibank.
Written: Jul 12 '00 (Updated Aug 15 '00)
|
Product Rating:
|
|
|
Pros: No comment!
Cons: Liar! Liar! Liar!
|
|
|
| noslexa's Full Review: Citibank |
I selected Citibank because they keep sending me letters about there great offer they have for me. I had got letters for over a year from them. The deal was a 1.9% rate for ten months if I would transfer 4,500.00 from another credit card company.
I decided to go ahead with the offer and did the transaction over the phone. The lady I talked with was very nice and she told me I would get the same 1.9% rate for ten months as was in the letter.
About two weeks later I get a new card and a very disappointing letter,saying: Enjoy your new low rate (no % figure) until 10/1/00 which is only three months not ten months like stated in the offer.
Well this made me Mad! So I called Citibank and a lady answered who acted confused and like she couldn't hear what I was saying and she could not do anything for me.I was nice and told her said four different times that I didn't like being deceived and didn't like it one little bit! Finally the women said: WOULD YOU JUST SEND US A COPY OF THE LETTER AND WE WILL SEE WHAT WE CAN DO!!! I said " yes mam" and Citibank needs to do what they said they were going to do for me.
A week later here comes a letter from Citibank saying: After reviewing your account("how dumb! I just started the account) We decided we will apply 2.90% until 4/1/00:which is ten months and not the same rate.
I decided then that Citibank are liars and deceive customers.IT is Pitiful! Huge companies use these deceiving methods and no reason to change an offer, It's just they do what they want to.
It is ironic That Citibanks banner is up on this page while I am writing.
Recommended:
No
|
|
|
|
Epinions.com ID:
noslexa
|
 - Top 1000 |
|
Member: thesketchman
Location: Born~Little Rock, Arkansas
Reviews written: 69
Trusted by: 51 members
About Me:
|
|
|
- Add to My Yahoo!: 
- Add to Google Homepage: 
© 1999-2009 Shopping.com, Inc.