Worst star
Written: Dec 29 '99
|
Product Rating:
|
|
|
Pros: -
Cons: annoying
|
|
|
| jenb123's Full Review: Firstar |
If you are looking for a bank that changes its mailing address frequently without informing its customers, who does not post deposits, calls you at all hours but can't get you a supervisor and seems to have a different answer to the same question no matter who you speak to, this is the bank for you.
I often wonder what goes on at Firstar, do people there talk to each other? Why can't anyone give you a valid address to send loan payments?
Do they check their voicemail?
Especially lovely is having to pay for copies of checks written to them and deposited by them, but never posted by them.
Did you know you can call them one minute and be told they have no record of you being a customer, but then get dozens of automated calls and can't even speak to someone with a clue?
Its always fun to have to put effort into paying your loans off, what with the always changing PO boxes, the absence of customer service and all the other treats from Firstar.
I never dreamed that paying for something would be such a challenge.
Recommended:
No
|
|
|
|
Epinions.com ID:
jenb123
|
 - Top 500 |
|
Location: IL
Reviews written: 414
Trusted by: 504 members
About Me:
I'm tired
|
|
|
- Add to My Yahoo!: 
- Add to Google Homepage: 
© 1999-2009 Shopping.com, Inc.