GEICO Direct--They Were There For Us
Written: Jun 09 '00 (Updated Aug 01 '01)
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Pros: excellent value, prompt service
Cons: none
The Bottom Line: I recommend GEICO to everyone I know because of how they treated me. They will never lose my business, even if someone else offers lower rates!
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| CindyJean's Full Review: GEICO Direct |
I have had auto insurance from several different companies, and I had never really put thought into which company I was with. To me it was a necessary evil purchased only to satisfy a law.
This all changed one rainy night in February 1999 when I hit a large black cow in the middle of the road while driving 65 m.p.h. (the legal limit on that road). My car had a mashed front end, shattered windshield, and mangled doors. In a word--totaled.
I was worried, as this car had only been added to our Geico account four days before the accident. The first check I wrote to the company after adding it hadn't even been cashed. I thought that they would find a way not to cover me and we would be in trouble, but I was very wrong.
The customer service people at Geico could not have been more friendly, helpful, or prompt. They had the car towed from our house (only 1 mile from accident scene--we were able to limp it home) within two days of the accident. It was immediately evident that the car would have to be totaled, and the claims adjuster called us that same day.
Within one week our claim had been settled more than fairly. The settlement, after our deductible ($500), was just enough to pay off what we still owed on the car. I felt this was quite generous, as the listed value of the car was much lower.
Geico was even willing to reimburse us for the cost of replacing the two car seats which were in the car at the time of the accident.
Oh, did I mention that our premiums didn't go up a penny? Because the accident was not considered to be my fault we didn't have to pay higher premiums.
I have shopped around and found other companies that offer insurance for a little less money, but I would never switch. No small savings can make up for the security I feel knowing that if I ever have an accident again I will be taken care of quickly and fairly.
Recommended:
Yes
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Epinions.com ID:
CindyJean
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 - Top 200 |
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Location: Oregon
Reviews written: 684
Trusted by: 285 members
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