THREE MONTHS and NO RESPONSE
Written: Nov 10 '06
|
Product Rating:
|
|
| Customer Service: |
 |
|
| Web Site Experience: |
 |
|
| Web Site Load Time: |
|
|
| Response to Claims: |
|
|
| Price Confidence: |
|
|
|
Pros: Prices are better than come competitors
Cons: No response from representative or supervisor.
Travelers does not care about its customers.
|
|
|
| lynnstar's Full Review: Travelers - Home |
Our home was struck by lightening over three months ago. We promptly contacted Travelers to file a claim. After first trying to convince us that the problem may not have been lightening (despite the afternoon thunderstorms and the eyewitness account of our neighbor) Travelers agreed to send us the paperwork to file a claim. Since submitting our information, we have contacted our representative each week for feedback. We have also left messages for the supervisor, yet we are still awaiting any useful feedback. Please learn from our mistake and find a company that cares about their customers. If we have learned anything over the past three months it is that Travelers has zero customer loyalty despite receiving our checks on time and paid in full each month.
Recommended:
No
|
|
|
|
Epinions.com ID:
lynnstar
|
|
Reviews written: 4
Trusted by: 1 member
|
|
|
- Add to My Yahoo!: 
- Add to Google Homepage: 
© 1999-2009 Shopping.com, Inc.