No Vehicle
Written: Oct 30 '08
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Product Rating:
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Pros: I didn't have to suffer having one of their cars.
Cons: I had to pay an extra $175 to get a car from an alternate company.
The Bottom Line: I cannot think of any reason I would chance hiring a vehicle through Rent A Wreck again.
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| iseult72's Full Review: Rent-A-Wreck |
I reserved a car from Rent-A-Wreck Seattle in March for a two-week holiday in September 2008. I showed up at the airport in the evening (having flown from overseas) and called the number Rent-A-Wreck had given me for the free shuttle to collect my car. I was told that they had no vehicles so they could not honor the reservation I had made even though I had given them my credit card details and had a reservation number. I asked them what I should do and the man on the end of the line just kept repeating that he had no vehicles. I could try again the following day but as I needed transport to get from the airport to my motel for that night and to head north the following day at 6 am, I was forced to trawl the airport car rental counters, finally coming away with a minivan (for only two of us) for $175 more than my original quote from Rent-A-Wreck. Several days later, I did find out that they had called my home (we do not have cell phones) and let my mother know that a car had come back later that night but it was too late. I emailed Rent-A-Wreck to complain about their unreliability when we returned from holiday, but several weeks have gone by and there has been no response.
Recommended:
No
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Epinions.com ID:
iseult72
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Reviews written: 1
Trusted by: 0 members
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