Creative Technology Zen V Plus (2 GB) MP3 Player

Pros: Good Sound, Small, Compact and Sleek, stylish,Less expensive than ipods or zune, and excellent lighting.
Cons: Cheaply made, Joy Stick breaks easy, and Customer Service sucks.

For Christmas of 2006, right after this mp3 player came out, my girlfriend decided to buy me one for christmas as well as one for her self. It was my first product from Creative and didn't know what to expect because previously I owned 3 ipods. ...

Pros: Very Small, Color screen, Plays Videos, Long Battery Life
Cons: None

I got this player to use while running or biking, since my 30GB Zen Vision M is a little too bulky to use for those activities. I got the 1 GB Black/Orange model, although the other models are identical except for storage size. This player truly ...

Pros: Some accessories may fit other brands
Cons: 6 month free warranty repair period too short to complete troubleshooting

I bought this for my daughter for Christmas as her first MP3 player. It was a spur of the moment decision as the player I wanted was not available. First I found out that the software could not be run on our older computer, something I could not read ...

Pros: Good music quality
Cons: Extremely cheaply built (sub-standard plastic) with lots of defects. Non-existent customer "service".

I bought a Creative Zen V Plus MP-3 player as a Christmas gift, in mid-December 2006. Right out of the box, I was a little concerned about the durability of this player - it felt like a cheap plastic toy. Some major issues encountered right away ...

Pros: -great small size -easy navigation -good computer software -good tech support
Cons: -can freeze up repeatedly -ear buds broke almost right away -joy stick broke

I received the Zen V for my birthday last year and had some trouble with the first one. It continually froze up especially when skipping though songs on shuffle. I dropped it once and after that the screen did not work right and eventually just stayed ...

Pros: RELIABLE. Very Small. Works with Subscription Services.
Cons: It's white, or at least it was white..I can't keep it clean.

Purchased 8/10/2007. I have had to reset it twice, but in defense of the machine, I had gotten caught in the rain with it on, and didn't quite get it put up quickly enough. It did not lose any of the songs. I listen to it for about 10-12 hours a day, 5 ...

Pros: The Zen V Plus is compact & versatile.
Cons: Screen is small

I purchase the Creative Zen V Plus 2GB last year. This player has served my purposes well. I'm not a power user and I have few opportunities to stop and listen to music so the Zen V Plus has been a great player for me. I personally love that the Zen V ...

Pros: look, feel, price, quality, features
Cons: joystick, resolution

I recently received a Creative Zen V Plus to use on a vacation, and I am simply astounded by the amount of features they can put in such a small and nice looking device. It really is a lot of bang for your buck, as it comes with a video player, a ...

Pros: Small with enough weight so you dont forget it, pretty good sound
Cons: Small screen, awkward power switch, volume control does not remember settings

I had originally had a minidisk player, but got tired of carrying all of the disks around. I won this unit (2G) and was quite pleased with it. I especially liked the size, and the fact that you can hang it around your neck (not like the ipod shuffle ...

Pros: Subscription music compatibility, big screen, durable, lots of storage and functions for the price.
Cons: Freezes up, quirky to power on

I bought this MP3 player approximately 2 months ago to keep me entertained at work. I work a warehouse job as a stocker so I wanted an economical player that would hold up to being dropped and banged. Preferably something that wouldn't be completely ...

Pros: Small and light, easy-to-use lock switch, works with Audible.com
Cons: Screen goes bad. Buttons too easy to push by accident. Volume control feels nasty.

Bought a refurbished ('new' in box though) Zen V Plus 2GB from a local on Craigslist for $20. It worked great for a month and a half, then the screen started becoming noticeably dimmer. Within a week it was black and the player was useless. Reading ...

Pros: Small, powerful, looks great, sounds good.
Cons: If it doesn't work you will pay Creative a lot of time and money.

I purchased this player in May 2007 and loved it for about six months; easy to use, sounded great. It never did interface correctly with my computer but I found some work-arounds to get music onto it.
After the six month mark, it froze up (stopped charging, wouldn't turn on.) I spent a LOT of time and energy working on my computer- downgrading and upgrading Windows programs, reinstalling drivers, etc. The software currently doesn't interface with Vista. After trading some e-mails with Creative tech support, they gave me a return authorization and charged me $25 (plus I paid shipping) to test it in their lab. They did replace the product but gave me no information about what was wrong with it. Currently, the replacement is not working either; I need to replace the USB cable (Creative products will only charge/connect with Creative's USB cable, wall charger, or car charger, which must be purchased on line for a hefty shipping fee.)
I would not recommend this item for purchase unless you have a really serious reason not to buy an iPod.

Pros: Great feature set.
Cons: screens go dim and creative won't acknowledge that there's a problem.

Let's face it. All we really want out of an MP3 player is something that will store, sort and play your music files. At first glance, this does just that. However, the unit has issues. I'm now on my 2nd one in less than one year. Both have failed for the exact same reason. The screen goes completely dark. Not dropped, not exposed to high temps. Just goes dark. If you look at it in a completely dark room, you'll see a very faint outline of what you should be able to see normally, but it's still not usable.

Timeline was like this: purchased, 100 days later, RMA'd to Creative for dark screen, new one arrives.
120 days later, screen goes dark again. Unit is tossed into the trash and another, non-Creative brand MP3 player is purchased.

Pros: Works great if you carry around a paperclip to hit Reset on occasion.
Cons: Awful customer service; seems designed to break down just outside the 1-year warranty.

Customer Service at Creative seems to have improved very slightly over the year that my daughter has owned her Creative Zen V Plus. I say it "seems to" have because the website makes you think you're getting somewhere when in fact you aren't.

I found out recently that a common problem with Zens is that the screen breaks after about one year. Without a dated receipt, it will cost you as much to buy a new one as to have the old one fixed.

Pros: NONE
Cons: DO NOT BUY.

i bought one of these for my son for christmas 6 months ago. It froze up about 4 times now it just quit working at all. I called creative labs and they wanted me to send it in for repairs, which i would have to pay for. Plus a $25.00 diag fee. DID I MENTION THIS PIECE OF CRAP IS ONLY 6 MONTHS OLD.
I WILL PUT THAT $25.00 TOWARDS AN IPOD.