Select Comfort Mattress Sleep Number 5000

Pros: comfortable
Cons: costly, breaks often.

I purchased my bed 9/4/06 for $4739 (adjustable king, series 5000).  I found the bed to be comfortable; although I'm not sure my sleep has improved.  Unfortunately, the number of repairs (and associated cost) is ridiculous given the fact the bed is 2-1/2 years old.  Here's the history....

July08, I had to replace the pump system (digital display wasn't showing all the units).  Luckily, the full warranty was in effect so it cost $0. 

May09, I had to replace one of the adjustable motors and while the motor was still under warranty, the labor to install it was not.  Shipping ($11) / Labor ($250).

June09, I discovered the digital display wasn't showing all the units again.  Customer service told me they'd have to replace the pump system again and although it was less than a year since they replaced it the last time, the warranty defaulted back to the original purchase, not the replacement date.  Therefore, this would cost me $126! 

In just 2-1/2 years, I've pumped an additional $400 into my $4700 Sleep Number Bed! 

My sleep number is 80...and my name is Sucker.

Pros: Good $$ for the "originator"
Cons: Cheaply made

We were bilked into believing that the two sheet sets were part of the "package deal" when we bought the bed. We found out after we signed for the package and got home that they were not. At a regular price of $130.00 each, "sale" price of $100.00 they are not only boring colors of "Willow" and "Twilight", but almost ugly, and considerably more $$ than the $60.00 set or the same or better quality I later purchased.
Add the giant Legos platform, air mattresses surrounded by foam - sort of like camping INDOORS and I'm not very pleased.

Pros: none
Cons: uncomfortable,no support

We recently purchased a bed from this company.Unfortunately we did not receive the bed we asked for.We told the salesman we wanted the 5000 with the up/down feature.What we got was the 5000 with no up/down feature.I called the salesman,the store manager and customer service.The answer I got was "gee I'm sorry,that feature will cost you an additional $1000." Why should I pay more when I was quoted a price for the bed with the feature? The company made no effort to resolve this.Clearly,the company has no interest in honoring what they say or keeping their customers happy.
Now I have a product I'm not happy with and is very uncomfortable.This bed does not offer any support.I would not recommend this bed to anyone.

Pros: ??? STILL THINKING....
Cons: PRICE, MATERIAL, COMFORT, TRAIN WRECK!

GO AHEAD, INDULGE YOURSELF AND FIND THAT YOU HAVE AN OFFICIAL OVER-PRICED CAMP MATTRESS! IT'S AMAZING HOW THEY CAN CREATE A BED THAT BECOMES A BALANCING ACT TO SLEEP ON! THEY SHOULD TAKE THIS STUPID THING OFF THE MARKET!

Pros: Its so very comfy...could spend more time if I didnt have to work
Cons: We needed new sheets...not a problem..I like new sheets

We got our bed in the beginning of Aug and I have more energy and less aches and pains than I used to..its well worth the money.Hubby sleeps better too..it is a bit warm but its worth the trade off and we can keep the furnace down lower..we are lucky our sleep number is 65 for both of us..We did have trouble with the pump this month but a new one was sent out after one phone call.Hubby replaced it and it works fine now...Hubby and I are very happy with our extended queen and our cats are too.We got new sheets for it at Wal mart that fit perfectly..California king sized..I would suggest this to anyone with back pain...our old bed gave us a backache..

Pros: None
Cons: Everything, especially the lousy customer service!

Don't waste your money. This is a terrible product from a company with terrible customer service. It quickly began breaking down. Soon we were feeling ever component inside the bed. Including the hard high ridge between us. Remove the center foam, & you sleep in a trench. It feels like wrestling with an air mattress in the middle of a lake. Trying to stay on top of it, in the exact center of the air chamber is impossible & without doing that, you sleep at a slant. One hip always higher than the other. Called customer service several times. None of their solutions worked. Emailed the website, response back was "we've done all we are going to do for you." What 20 year guarantee???? It's an all out bad bad bad experience!

Pros: None for anyone over 6 ft. and 200lbs.
Cons: Uncomfortable, cheaply made, small air chambers.

Bought the California King and experienced all of the problems listed here. For anyone tall or over 200lbs., here is what you can look forward to:

1. Rolling to the middle of "death valley" to the $3 foam piece between the two air chambers, especially if you and your wife have different firmness settings.

2. A "soft" firmness setting that is achieved for larger people by creating some sort of small hammock configuration. Making it impossible to get out of bed.

3. Random increases or decreases in firmness.

4. Sleeping with your legs 2" higher than your torso.

5. Cannot tie your shoes by sitting on the edge of the bed because the side of the bed is essentially a $4 piece of foam.

6. Sore shoulders if you sleep on your side.

Overall I would have to say this is the WORST bed I've ever had. The only nights I sleep well is when my daughter comes in to sleep with mom and I go to her $199 twin bed from some cheapo factory outlet.

Pros: nice mattress (had for 10 years)
Cons: foundations useless in a king 4 poster bed CUSTOMER NO SERVICE!

The foundations Select Comfort sells are much larger than the traditional twin foundations, and they won't fit into the holes provided in the 4 poster bed for the twin foundations. Customer service WAS USELESS. We are going to throw the foundations away, and start over. We just threw away the money we spent for their foundations- pathetic!!!!

Pros: The bed is fantastic! Lite and easy to move to clean. Best bed!
Cons: Pushy salesmen push unneeded pillow tops. Service was good. Delivery/install great!

If you drive a Honda you buy a Honda. If you buy a select comfort 5000 you will end up trying to get everyone you know to buy it too. It's that good! I love very few man made things, My computer, my Honda CRV and now my bed. I love going to bed every time. I know i will be very comfy and very cozy in it. My sleep number is usually 65, slightly firm. I tell people not to buy the pillow top models. Why? Because every pillow top model i bought from other bed makers had me sleeping in a rut just after a month. I did not wish to spend 2,300 smackers for a rut. It might be different with select comfort but why get a pillow top when you are already sleeping on air? If i need it a little softer i just lower the number a bit. Pushy salesmen try to sell the pillow top, Resist them!

Pros: Adjustability,comfort and ease of use,no maintenance,long lasting.
Cons: Should have bought one sooner.waited 2 weeks for delivery.

I have owned the model 7000 queen size bed for one year and this is the best sleep I have ever had.I used to have severe back pain from sports and then a traffic accident a few years back.The model 7000 molds my body just right and I wake up feeling refreshed and ready to tackle the day.No more aches and pains thanks to my Sleep Number bed.I purchased my bed from Landmark Mall in Alexandria Virginia and Eric really answered all of my questions and he showed me all the beds and he really let me stay on each bed as long as I wanted. He is very professional and really knows his Sleep Number stuff.I did not buy on my first visit,however, I did come back two weeks later before making my informed decision.I checked out other beds as well and they did no have the comfort and adjustability this Sleep Number bed has.The Model 7000 really gives me a great night's sleep each and every night.I am extremely happy with my Sleep Number purchase and I know you will be happy too.You should definitely visit one of their showrooms to experience their incredible design and performance.

Pros: WORTH EVERY PENNY NO QUESTIONS ASKED.
Cons: NO CONS ON THIS BED.

This is the best bed you will ever buy in your life! We bought this product because my husband and I suffered for years with back,hip, and shoulder pain. We have slept more soundly and pain free since we have had the 5000 model. We like that we can set our sides to our comfort level. He sleeps on 85 and I sleep on 45. If you do not have then GET one! There is nothing bad to say about this bed. Hands down it is worth every good nights sleep in your lifetime! YOU WILL NEVER GO TO THE CHIROPRACTOR AGAIN!

Pros: NOT ONE PRO ABOUT THIS BED AT ALL TOTAL GARBAGE
Cons: EVERYTHING ABOUT THIS BED IS A CON,GE

MY FIANCEE AND I PURCHASED THE SLEEP NUMBER BED QUEEN 5000 MODEL,SHE HAS A BAD BACK AND THIS BED WAS SUPPOSED TO HELP,FAR FROM THAT IT DID,MY BACK IS FINE AND IT GAVE ME A SORE BACK ,HER WAS JUST THE SAME AS IT WAS BEFORE ON A STANDARD MATTRESS ,WHAT A JOKE THIS BED WAS..WE SPENT 1600.00 FOR JUST THE MATTRESS WE HAVE A PLATFORM BED..WE GAVE IT A HONEST SHOT KEPT IT 60 DAYS KEPT RENEWING THE 30 DAY TRIAL ,THEY DON'T WANNA TAKE IT BACK THE GIVE YOU SUGGESTIONS ON WHAT TO DO TO HELP YOU .NOTHING WORKED .FINALLY DECIDED TO RETURN IT WHAT A JOKE ALL IN ALL TO RETURN IT IT COST US 260.00 ...SO MUCH FOR FREE...IT IS THE WORST BED AND BIGGEST PIECE OD CRAP I HAVE EVEN SEEN ,THE ONLY THING IT WOULD HAVE BEEN GOOD FOR IS IF I NEEDED A RAFT FOR THE POOL!!!!!!!

Pros: Sales reps. were good in fooling us.
Cons: Their product is aweful.

Do not purchase any air mattresses from Select Comfort, the fact that they stand behind their product for 20 years is all lies. If you want to end up with back pain, which they don't claim is caused by their products, go for it. Their customer service is HORRIBLE and disrespectful- they need to be reminded that we as consumers are paying for this horrible customer service.

Pros: None..I can't find one thing I like about this bed except easy to change sheets
Cons: It takes me an hour to lose the stiffness in my body. Do not buy.

Do not buy this over priced air mattress. I have had one for 6 years. it was bought cause my back hurt on regular mattress.  I still don't know my number. If you blow it up too high, your arms and top of body hurt. if it is too low, your lower back hurts.  I wish we never bought this bed. It loses air as you sleep.  This is such a scam. I am tiny too , so you would think I would have had a better chance at liking it. Even my nurse hates this bed..lol.  That is bad.  My spine has gotten worse since we bought this bed. My husband keeps his low and if he gets up I actually fall into a whole. I can also feel the middle seperation in it if i do get closer to hubby's side. I wasted money and i am very disappointed in this investment. We are noe looking for a new bed, prob a coil one again. Don't waste your money or a goodnight's sleep.

Pros: The adjustable feature is nice.  The pump continues to work after 9 years. 
Cons:   Feels like a cheap air mattress that you use when you campout. 

I liked this mattress at first.  I have owned it for 9 years.  It is really a glorified air mattress. It squeaks terribly at the tiniest movement.  For the same amount of money, I wish that I had purchased a standard mattress. The squeaking noise at every move is incredibly annoying and disruptive to a good nights sleep.  It is not very comfortable, even when you change settings.