Simmons BackCare Mattress

Pros: Loved the extra width of the mattress.
Cons: This was an expensive mattress, and it didn't hold up at all.

Back in June 2003 my husband & I purchased the Back Care mattress in the Olympic Queen size. We loved it at first, but after four months, I was starting to wake up with shoulder & back pain. It was difficult to move around in the bed, I felt like I was stuck in a hole. My husband was still in love with this mattress, so there was no way he was going to replace it. But lo & behold, he hates it now also (yea!!!). He's been complaining about waking up sore.
When we go to bed, we roll towards the middle. It feels like we're sleeping on a 50 year old mattress! I'm going to call the store where we purchased it and see what can be done. Our first mattress was a Serta, and it lasted 20 years!

Pros: NONE
Cons: Horrible quality considering the high price.

Simmons needs to be put out of business. The quality and durability of their mattresses is horrible. I purchased this in what I thought would be a quality purchase because of the price and comfort when I tried it out in the store, but in only 3 month's a deep depression was very noticeable on both sides of the bed. Had a tech come out, measure and request a replacement under warranty and in all, it took almost 3 month's to get the replacement. The deliver men said they are replacing Simmons mattresses all the time. My actual mattress they said is a popular one for needing replacement. They also said that they "hope" this one lasts a "little bit" longer and chuckled. What does the average consumer have to do to not get ripped off by these companies that obviously know they have problems. I guess that's why the damn thing cost 3k to begin with to cover the 10 years worth of replacements that I already know I'm in for.

Pros: Initial comfort & style
Cons: Durability Warranty

My husband and I opted to purchase a BackCare about 2 years ago after doing some extensive shopping over a month's period. We liked the initial comfort it provided, the design/style, and the price was not as hefty as some of its similar competing mattresses. About a year later, it started to breakdown. The sides are sagging and the middle has sunk in significantly. We called in our warranty. Denied! It was "normal wear & tear". Are you kidding me? Shouldn't a mattress last at least 5 years?! Let's just say I am online right now doing some EXTENSIVE research on our next mattress. I hate to discount Simmons as they are known for great quality, but unless your mattress has sunk the standard 1.5 inches, your warranty is useless. I'm unfortunately put-off by this brand and will be looking for something that is known for its durability. After all, does anyone really want to mattress shop every 2 years? I don't think so.

Pros: Amazing mattress it's first year.
Cons: Too costly to replace every year!

I bought a Simmons Back Guard mattress two years ago, it was a dream for the first year, I have never slept so well, and looked forward to getting into bed. About a year ago, I started noticing a dip in the middle of the bed, (I weight 140#) over the last twelve months the dip has gotten increasingly worse. I have been faithful about turning and rotating the mattress, and this has done nothing to help. I'm ready to get a new mattress set, and if Simmons can't or won't do anything about it I will never buy another Simmons.

Pros: Really comfortable the first year
Cons: Too expensive for needing replacement after only 3 years

We purchased our Simmons Back Care Mattress 3 years ago. When we first got it, it was like heaven to sleep on - so comfortable. The problem comes with the pillow top section that has memory foam in it. After about a year, the memory foam adjusts to your body shape and never changes... my husband and I are suffering from back problems we never had before. So much for "back-care", it's miserable... we find our couch in the living room more comfortable. We will never purchase a Simmons product again.

Pros: The feeling of something working with you to help you sleep.
Cons: having to get out of it to go and pay for it.

This is the kind of mattress that is hard to get out of and easy to want to get back into. I never feel like I sink into this mattress as much as it comes up to meet me. This has led to many nights of sleep without tossing and turning.

Pros: Very soft and comfortable in the beginning.
Cons: Did not last. Sags quickly, shape of pillow top.

As some other users stated, after not even 3 years of use, the mattress was sagging where we slept, to the point of terrible backaches every morning. "BackCare" I think not! Also worth a mention was the shape of the pillow top-it was so convex that we figured we lost about 2 inches of sleep space each due to the shape. It doesn't sound like much but space is an issue with a Queen size bed. We bought a 100% foam mattress the other day to replace our almost new mattress.

Pros: Solid and firm back supporting mattress. It has a plush pillow-top for comfort.
Cons: Poor durability. Pillow-top layer has a 2 to 3 inch valley within 1 year.

My wife and I were very pleased to buy this mattress. It seemed like the best of all mattress types. A firm mattress to support your back yet it has a nice a soft pillow-top for comfort.

After 6 months we noticed body impressions, and since we are both athletes and quite fit, weight is not an issue. Now after a total of 12 months the top cushion layer is compressed 2 to 3 inches! Simmons warranty claims anything greater than 1.5" is unacceptable.

I am now waiting for the inspector, who has already missed his appointment today. Another black eye for Simmons and Bedmart AZ.

Pros: n/a
Cons: uncomfortable, can't sleep, back pain

I bought my Simmons Back Care mattress almost 2 years ago. I haven't been sleeping well and I have been having back pains for over a year now. I thought buying a decent mattress (meaning spending a little more $) would benefit me, but it didn't. Now I want to sell it and get the mattress my boyfriend has, which is a Sealy Posturpedic Belmont. It is super comfortable and less expensive. So in conclusion I am not happy whatsoever with my Simmons Back Care.

Pros: Extremely soft
Cons: Low quality materials, poor construction

We have had this mattress for less then 2 months. In this short period of time, the foam layers have quickly deteriorated to point where is is uncomfortable and hurts your back to sleep on. They tell you an indent of 1 1/2" is normal. But now it offers no support unless you sleep in exactly the same position ever night and don;t move at all.

I had high hopes for this mattress and was hoping the other reviews were isolated, but seems the problems of others have now turn into mine.

Now I find I need a firm mattress, as this one just comes the way it is, its hard to classify what it is, But if you need a firm mattress stay away from this one.

We choose to just go with a regular firm mattress NO fancy pillow tops that will fad over time, and just bought a memory foam topper like we had on the old queen.

Pros: Can't think of any.
Cons: The firmness in upper area that is supposed to support the back is actually painful!

We bought this mattress as a replacement for 2 (yes, 2!) other Simmons mattresses that had been replaced by Simmons as defective (they developed deep depressions.) If the store had carried any other brands, we would have stayed away from Simmons. The very first night on a Back Care was painful. We woke up stiff and achy, especially my husband's back and my ribcage. Things got a little better the longer we slept on it, but we tossed and turned all night and felt like we hadn't had a good nights sleep in forever. After going on vacation and sleeping blissfully on 4 different beds, we came home and the first night back, I actually had to get up and move to the couch. I would not recommend any Simmons mattress! In addition, their customer service was terrible. Many phone calls unreturned. We had to wait months for the warranty issues on the first 2 mattresses to be resolved.

Pros: Firmness, and comfort
Cons: It was a little expensive

My Simmons mattress is the best investment that I have ever made. It is firm yet feels as though it just wraps around you. I have slept better on this mattress than any other I have ever owned.

Pros: looks good?
Cons: My back is or was killing me! (read above review)

After only 5 years a sink hole developed in the middle. Great if you sleep alone, but for two your tryin to dig out n away from each other all night. I recently replaced my mattress with a 4 inch memory foam and a $25 air mattress and its as good or better than this Simmons ever was and for only $135.00 total cost. Compared to ONE THOUSAND FIVE HUNDRED for the Simmons. Never will buy this brand again, they need to be SUED!

Pros: I get more sleep and suffer from less lower back pain.
Cons: Expensive, but worth every dollar.

It was time for a new mattress, I tried several high end mattresses for extended periods of time because I suffer from degenerative arthritis, after trying them for several weeks I still experienced difficulty sleeping and usually woke up with severe lower back pain.
I finally tried/purchased a Simmon's BackCare gel mattress and can report that my back pain has been reduced by 70-80%, I sleep for longer periods and wake up with very little to no lower back pain. I have had my BackCare mattress for approximately two months and wish I would have switched years ago.
If you suffer from arthritis and have back problems, try a BackCare mattress.

Pros: Okay if you are a back sleeper or enjoy waking with back pain
Cons: Not for side sleepers Poor quality of materials Mattress sags within 6 months

I've had this bed for nearly 2 years now and I can't say I've been happy with it in the past 1 1/2 years. I wake with back pain every morning. 6 months after I bought the bed, the mattress was sagging and I heard a crunch as I got out of bed one morning. I suspect a spring or the sidebar broke. Since then, sleeping in the bed has not been the same. I can sleep okay on my back, but if I try to sleep on my side or stomach, I awake with severe back pain. I'd say it was just me, but my husband is having the same experience. I paid $1500 for this mattress, and now I'm shopping for a new one. It's unlikely that I will consider a Simmons mattress in the future. This is the second Simmons mattress product that I've had to replace prematurely. The other was an air-filled mattress system designed for full-time use that won't hold air.