UPS Ground

Pros: A little less expensive than 2nd day air
Cons: Rude Customer Service, when you find a polite one their hands are tied

Yes folks, that is a direct quote from a Customer Service Manager from UPS. I will not be using UPS at anytime in the foreseeable future if this is the way the company feels about its customers. I must admit that I have successfully used this...

Pros: Good service, insurance, reliable.
Cons: Not always the best deal for your money.

Over the years I have both sent and received a multitude of packages through UPS Ground and thus far have rarely had any problems with their service. Although I have been on the receiving end of most of these packages, I will cover both ends of ...

Pros: timely arrival, convenient shipping, economical Ground shipments, Ground shipments arrive overnight in my state
Cons: avoid UPS Stores (go to an official facility)

I have been using UPS Ground Shipping for more than twenty years for both personal and business packages. So I speak with some experience about their good side and their bad side. What I have Shipped & Packaging Over the years, I ...

Pros: The deliver, eventually
Cons: Poor customer service, not punctual at all

A few years ago my mother in law was guaranteed a delivery to us from UPS on a certain day, and UPS failed to keep their word. My mother in law was very upset as were we, but we continued to use their service thinking that one time was ok,...

Pros: gets things there
Cons: drops at door without ringing bell

I have had several UPS packages arriving lately. Some were sent by businesses; some were sent by friends or family. I like the driver who makes our deliveries as a person. However, he and the other people I've recently dealt with through UPS need to do...

Pros: Cheap service, good for small items.
Cons: Claims process, poor customer service.

Working for a support company, we use UPS Ground a lot, mainly at the customer’s request, for order shipments and the return of bad parts. I’ve had many interesting experiences with UPS Ground, some I try to blank out. After nearly two years of working...

Pros: High reliability, pickup and deliver daily. More available delivery locations. Nice driver.
Cons: Would not discount for $100K annually in business, poor service from salespeople

In my day job, I am Controller (head of accounting) for a not-for-profit organization with $150 MM in revenue. As with many organizations, we have had to reduce expenses whenever possible. With courier service being a discretionary expense, it has been ...

Pros: Fast service
Cons: Drop and Run Policy

Over the past six months I have gotten to know the sounds of the UPS truck driving down my street. Since I have found the internet, I have found great deals and he delivers them to me. At Christmas time, we really kept him busy traveling between my...

Pros: Fast and Reliable to major cities, good rates for larger packages
Cons: Some challenges with local deliveries, high prices

They may be hunky hotties with their cute brown shorts and gleaming smiles, but when it comes to delivering packages in good condition and a timely manner, they are leaving me somewhat dissatisfied.

We recently ordered a new computer monitor...

Pros: Excellent service, knows what my van looks like too!
Cons: not sure if can give gifts of nominate for a recognition

I live in Los Angeles and have been at the present address for one and a half years. I have two preschoolers with autism and find it is much easier to oder from a catalog and have delivered products come to the house.

We get cases of diapers...

Pros: Packages insures for up to $500 included.
Cons: Insurance claims run around and delayed.

I have had the misfortune of receiving several packages via
UPS over the years and have had nothing but trouble and
heart burn from them.

A few years ago I was sent a package from my mom with
clothes including my favorite...

Pros: Tracking system gives you an idea of where your package is.
Cons: May need to make alternate arrangements to receive your package if you are not home.

Please note that this is going to be a review on receiving packages through UPS as I have not ...

Pros: quick and reliable
Cons: gets expensive

I have a small business and need to ship packages often.
I mainly use UPS but have found that Fed Ex is just
as reliable. (I wasn't sure whether to put this epinion
under UPS or Fed Ex)

I have used Fed Ex and UPS and have done...

Pros: Ask me yesterday and i may have thought of one or two...today there are NONE!!
Cons: too many to list!!

UPS. We all know the brown truck. We have all had things delivered via UPS. Perhaps you have had problems with them and perhaps you have not. All I can do is tell you about my personal experiences with them.
There are three services which I...

Pros: Good consistent service
Cons: none overall

For two decades or more we have gotten packages delivered to our house by UPS. Overall they have done very well. A few years ago I started noticing a difference in the way they deliver packages. It used to be that you had to be home in order for them...