Pros: lower cost, high speed, fairly reliable Cons: some boots, occasional downtime
I signed up for Concentric about 6 months ago. My father signed me up (and made some money for his trouble). I can honestly say that it has been a good experience for me.
Pros: Features, tech support Cons: Phone support is slipping
I have been using Concentric as a dial-up ISP for about a year. Customer service on my dial-up account has been fast, accurate, and pleasant. When Concentric announced DSL service in my area, I leapt at the offer.
My company has been using XO (formally Concentric) as their ISP for two years. In that time, our connection to the Internet has been down multiple times. Each time I called the tech support number (1-877-832-4590) I'd wait...and wait...and wait,...
Pros: Uses Covad for DSL installs Cons: 45+ minute hold times for support, no response to E-mail, 2 months after the order and still no DSL
First, let me say that the Concentric salesperson was helpful and courteous. I was unsure about signing myself up for a 12-month contract where the only way out would cost me almost as much as the full run, and he was patient while I decided.
Pros: NONE It's 4 am and I've been dialing and emailing for 12 hours Cons: Everything is a Con when you feel you've BEEN conned.
If anyone has had dealings with Concentric, I am sure you will see something here you recognize...otherwise CAVEAT EMPTOR!!! Let the buyer beware to the MAX!
We already had Cox Cable Modem service, but were looking for a better solution since...
Pros: Speed, Service Cons: Limited Availability, slightly high prices
I've been waiting impatiently for years to have a high-speed Internet connection at home, and I've watched jealously as many of my friends have gotten DSL service or Cable Modems. I made a habit of checking availability every few months and finally, in...
Pros: Few to None Cons: Slow response, terrible support, too expensive
I recently signed up for a Concentric e-commerce web hosting package and have been extremely disappointed with their performance and service. The response time with my online store is poor to the point of unusable. There is a 60 to 90 second delay...
Pros: Decent DSL service Cons: HEINOUS customer service
Concentric DSL service (now XO Communications) is the worst company that I have ever had the misfortune to deal with in terms of their customer service. I started using their Residential DSL service in December 1999 until I moved to a new address in May...
Pros: Flexible connectivity options (even in poor locations) Cons: Horrible customer service, Constant miscommunication between Concentric and Covad
After several attempts to sign-up for other high-speed Internet services (Local Telco DSL, Cable, ISDN), I learned that "Business Grade" DSL was my only option in my particular location, due to the distance I live from the nearest "Central...
Pros:NONE Concentric DSL has been a TERRIBLE experience. Cons: Too many to list in the tiny space...see below...
Let me start by saying that don't think I can truely express how DISSATISFIED I am with my experience with XO communications (formerly Concentric Networks).
I would advise anyone even considering Concentric DSL, to seriously re-think their...
Concentric's post-sales service has been really bad for us.
We signed up for the business DSL. The salesman told me their provisions department will get back to me regarding installation logistics and schedules in a few days. That never...
Pros: None as far as web hosting Cons: poor, poor, poor service
I'm a webmaster for a company that has had nothing but hell since the site was transferred to Concentric (now XO). We were assured that the site was configured for Front Page, but there have been problems nearly EVERY week for the past several months....
Pros: 4 static addresses, high speed, no outages Cons: glitchy installation (not too bad)
Had my concentric DSL installed last May. The installation was not exactly efficient or trouble-free, and the techs had to come out several times, but eventually things got worked out. Most of the installation issues were caused by Ameritech, not...
I have recently built a website for a customer using Concentric's ecommerce package. I have three important things for others to note when considering this choice
1. All photos must be uploaded manually (one at a time)
2. The ecommerce...
Novara Stinger Boys' 16'' Bike Kids ride hard and we know it! That's why we built our BMX-inspired Novara Stinger 16 in. bike tough, with a size and features to get your little one ...
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