DLJ Direct

Pros: Easy to follow website;account reps are courteous and efficient
Cons: Really do not have a single negative comment.

I opened an online account with DLJDirect in 1992 when it was known as PCFN(Personal Computer Financial Network). At that time, the Internet was in it's infancy and not many online brokers around.

Since that time, DLJDirect has evolved into...

Pros: Fair prices, good customer service
Cons: could improve the on hold message when waiting for rep

We have been using DLJ for over four years now and are very pleased. They offer low commissions while maintaining good customer service. The customer service reps are friendly and do a nice job of addressing your concerns. I highly recommend them.
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Pros: Efficient and timely execution of orders
Cons: A little pricey

I still consider myself new to the stock market. I never bought a share of stock until 1998, so I can't compare DLJ to other services, having never used any other services. However, I think we all know what good service looks like and DLJ is the real...

Pros: execution speed
Cons: NONE

I own several broker accounts with several different services - ETRADE, PRICE WATERHOUSE, AMERITRADE. In terms of trade execution times, email notifications, down times, DLJ is by far the best. The information on the site is excellent. The research is...

Pros: Quick and easy
Cons: None

I have used DLJ Direct for several years. I also have an account with Ameritrade and Regal Securities. After using all three I highly prefer DLJ Direct. Their transactions have always been very quick. I know this for a fact by checking executed orders...

Pros: No minimum to open account
Cons: Trading history available for short time.

I have been trading with DLJ Direct since 1991 when they were PCFN - Personal Computer Financial Network). I had been with Schwab, but they raised their commissions to $39 back then. I liked DLJ because there was no minimum amount to open an account. A...

Pros: Great Service
Cons: $20 trades are a bit high

You might pay a little more but it is well worth it for the service that DLJ Direct offers. I've been using DLJ for a little over one year and have had no problems accessing their online site or accessing them over the phone when I needed to speak with...

Pros: Excellent service and monthly statements
Cons: none

I have been with DLJ Direct for almost 10 years. I am retired and find using their brokerage service is easy and fast, whether you buy or sell. Above all the cost per trade is very reasonable. I used a full service brokerage for years and would have to...

Pros: Easy to use, excellent service and executions
Cons: slightly higher commissions

I have been using DLJ Direct for over five years now. I do not mind that they are a little bit on the more expensive side as far as transactions go, because the piece of mind is well worth it. I have never had a problem accessing my account, never has...

Pros: Ease of use, Responsiveness, Great Communication
Cons: None encountered

I was introduced to DLJ about 2 years ago when I became treasurer of our 8 member stock club. We had set up an account about six months earlier but had yet to make a trade. Being a novice at investing I have to say I was somewhat nervous when the day...

Pros: Cheap trades, No minimum start-up balance
Cons: $20 is a little steep if you trade daily

My fiance and I were starting to invest, but wanted a way of investing "a little" and not "a lot" of our limited funds. After shopping around we found DLJ Direct. What we got for our search was a competitive broker that aggressively...

Pros: Value, Ease of use
Cons: Lack of news available on the stocks/shares

Having looked at a number of options to begin my dealings on the stock market, I ended up picking DLJ Direct. The main reason for this was that my investment strategy was to be long term buy/hold and as such the opportunity to receive commission free...

Pros: Good customer service, even on busy days
Cons: Analyst research is biased and fundamental data out of date.

Customer service is excellent for a discount broker: I've never had trouble getting through to a rep, even during market meltdowns.

HarrisDirect's research is from CSFB, which has proven to be extremely biased and overly bullish. They...

Pros: Great research, same commission no matter if you place the trade online, phone, etc.
Cons: Trades more expensive than with other online brokers

I was first attracted to DLJDirect because they were part of DLJ, one of the bigger traditional brokers. I figured that since they weren't a start-up, being part of a big traditional broker would let them avoid most of the problems the new guys have....

Pros: Competent, no mistakes, good customer service and executions
Cons: Web Navigation sometimes not direct

My experience with DLJ Direct has been acceptable. I have had an account for about 12 months and have not had any account errors or problems with customer service. Based on experiences from friends and other posters, simply having error free service is...