AIG - American International Group - Auto

Pros: The lowest offered premium at time I switched. Professional.
Cons: Too slow in resolving claims. Virtually no personal interaction.

Good day, folks. I started with AIG in September of 2006 after they undercut Progressive for my business. I have one policy and it is for a 2000 Honda CR-V. I have a couple of tickets (minor traffic citations) and I have been involved in a couple of ...

Pros: NONE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Cons: THEY WILL RUIN YOUR LIFE IF THEY EVER HAVE TO PAY!!!!!!!

No problems at first. Renewal came sent the check. Also called to inform them that husband and I had separated 7 months ago and that 6 months ago he had moved to another state. And also that last I knew he was in jail. I needed him and his car removed ...

Pros: AIG is inexpensive compared to other companies.
Cons: Customer service is hard to reach, dropped our policy for one small claim after 3years

I live in NJ and auto insurance is expensive and mandatory. Many major insurance companies have left the state making getting auto insurance a difficult proposition. In 1998, I opened an auto insurance policy with AIG. At the time I was a single ...

Pros: Great rates & Friendly service AT FIRST!
Cons: BILLS not mailed, Payments not applied when received, Impossible to get errors corrected.

After the first year my policy did go up and Geico could beat them but I called AIG and they made some changes and were comparable to Geico and friendlier so I stayed with them. They have done sooo many things to me it's impossible to put it all down ...

Pros: NONE NONE NONE NONE at all!!!
Cons: Worst customer service EVER, horrible billing practices, long wait times on the phone!!

Do not waste you time with this worthless company!! Billed after I cancelled: I cancelled by policy on 11/28/05 online and I do have a confirmation of the cancellation. Then on 12/05 they attempted to pull money from my account for a cancelled ...

Pros: Low cost
Cons: If they make a billing error, they WILL NOT try to resolve it expeditiously.

In the beginning, AIG was a lifesaver. After thorough review of competitor pricing, along with advantages, and disadvantages, I went with AIG to get the most bang for my buck. The fact that I was able to set up automatic debit from my checking account ...

Pros: Absolutely NONE!
Cons: Slow, dishonest, Overly-automated, disorganized, unethical, rude, irresponsible.

The only experience I have with this company is through an accident with one of their insured. I have GEICO, which for the most part is decent, although you can see where they cut corners to get you their low rates. At any rate, upon first contacting AIG ...

Pros: Good customer service (After you wait on hold for a long time)
Cons: If you switch to another company they report you to the DMV Uninformed sales staff

As a single 25 year old male, with a couple of points on my license and owner of two sports cars, (one of them a convertible); car insurance takes quite a bit of my paycheck. I’m aware of how important is to have car insurance, especially in south ...

Pros: They have low prices
Cons: They try to rip you off at every turn.

I have always thought of myself as being able to find a deal, so when I called AIG (after receiving a price quote in the mail) and talking to the individual for about an hour I came to the conclusion that this was a deal I couldn't pass up. The price ...

Pros: Cheap (when they are trying to sell you)
Cons: Increased Premium Poor customer service

I bought my insurance from GE Auto (now part of AIG Auto). Somehow they got an accident report from some reporting agency (and they interpreted few words to suit the condition for premium increase). Even when my previous agent's office (State Farm) got ...

Pros: Rates are low; friendly staff
Cons: Could cost you in the log run if you switch back to a major carrier

With the high risk of liability and lawsuits, auto insurance is almost a necessity nowadays. In the absence of such coverage, a serious wreck could cost one his/her life savings. In addition, many states require proof of auto insurance coverage in order t ...

Pros: Was cheap at the outset (purely bait)
Cons: Bait & Switch!!!!

Prior to joining AIG I had a good policy w/ a local agent through Mercury insurance. Unfortunately for me, AIG, through my Chase card, offered a great policy. I had been paying about $1,300/year for my 2001.5 Audi A4 (comp & collision) and my 64 1/2...

Pros: Cheapest coverage, for a while...
Cons: Questionable billing practices, terrible customer service

We stuck with AIG for 3 years. We never had to file a claim so I'm unable to give an opinion on that part of their service.

My complaint is with their billing practice and slow customer service wait times. We had to call their very, very...

Pros: cheapest rate.
Cons: missing paper work. long process delay

New Jersey has one of the highest auto insurance premium in the country. Most people shop around for auto insurance because it can save a few hundred bucks for basic liability up to thousands of dollars for full coverage if you get a good rate. A few...

Pros: Cheap prices, at first
Cons: Incompetent customer service, incorrect billing.

The Start
I bought a new Oldsmobile Alero last summer (June 2000). So, of course, I needed auto insurance. But, I also wanted a good deal. So, I called up every auto insurance company in the phone book and asked for a price quote. Among...