Jackson Hewitt

Pros: no they aren't!
Cons: Grossly Incompetent, could get you in trouble with IRS

I had always prepared my own taxes. One year, however, we were exceptionally eager to have our refund back ASAP, and we were swayed by the marketing slogan "Jackson Hewitt, home of the superfast refund". They gushed on and on about how they...

Pros: efficient, nice employees overall, good choice of services
Cons: expensive if you go with standard deductions. Fees around every corner

Yes, it's that time of year again folks. January's come and gone and the fresh smell of W-2 or 1099 is in the air. And hopefully, you're at epinions.com trying to figure out where you're gonna spend all that extra loot you gave your Uncle Sam. Or maybe...

Pros: Fast Refunds, Convenient Locations
Cons: Fees are too high, Staff not very knowledgeable

My husband and I used Jackson Hewitt Tax Service as our tax preparer for 4 years. We liked the fact that they were conveniently located in 2 different places close to where we live. Our taxes were a bit complicated as we own a home and my husband has a...

Pros: Fast
Cons: Superfast refund is pricey

Who is this tax service named after, some mafia guy loan shark? I do agree with other reviews about their service being a rip off, but what do you expect when they cater to super fast refunds.


I have been a Jackson Hewitt customer off...

Pros: None noticeable
Cons: Too expensive; software is outdated; staff is clueless

Last year I worked at a Jackson Hewitt office part-time as a tax preparer. I can vouch for most of what was stated by the previous reviewer. Most of the employees at my office had no clue about taxes. The only requirement to get a job at Jackson Hewitt...

Pros: Polite, fast and friendly
Cons: No complaints

I've had my taxes prepared by Jackson-Hewitt for three years in a row and they've always done a good job. You don't have to make an appointment, just show up and they'll take you in the order you get there. It's quick and easy. All you have to do is...

Pros: They had a tv on.
Cons: I would at least expect dinner before being sodomized.

I went to Jackson Hewitt this week to have my taxes done. After waiting for about 30 minutes, I was helped. So far so good. I had 3 w2's, capital gains to report, and interest on my student loan. It took this lady 30-45 minutes to input everything. I...

Pros: I haven't encountered any yet
Cons: Dishonest

Well I must start off by saying that I have never had my taxes done by Jackson Hewitt, but my other dealings with this company have left a bad taste in my mouth. I received a letter in the mail promising a free rachet set if I sent in a paper requesting...

Pros: Many locations
Cons: Unprofessional, high priced

First, I am a competitor of both Jackson Hewitt and H&R Block (on a small regional basis), so I have no love lost for either one of them. However, Jackson Hewitt's current advertising campaign reaches a new low for both of them.

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Pros: Many locations, generally knowledgeable
Cons: As in any business, exceptions do occur

Jackson Hewitt is attacked for a lot of things, and some of them they are patently guilty of. One common complaint is that they cater to people who are seeking refund anticipation loans (RALs) and those receiving EIC (Earned Income [Tax] Credit). Of ...

Pros: Location, cant think of much else
Cons: Too many to list. POOR customer service, untrained employees, rude employees

I am a busy person with work and school and needed someone to do my taxes. I sold stock and wanted everything to be done right. Sounds easy? I guess not. I dropped my info off at a location Sunday because the ONLY person there had no clue how to ...

Pros: I have zero things good to say about Jackson Hewitt.
Cons: Expensive, no knowledge, deceiving, unhelpful, basically con artists!!

This year my husband decided we'd let Jackson Hewitt prepare our taxes even though we're military and could have had the prepped for free. Yes I'm rolling my eyes. I didn't want to argue so I went along with it. My husband was deployed part of 2006 and ...

Pros: none
Cons: Outrageously high tax preparation fees
incompetent tax preparers

We called Jackson-Hewitt to inquire about getting our taxes done and asked for a ballpark estimate of how much it would be to get our taxes done. They said they couldn't give out that information over the phone and that we would just have to come in and ...

Pros: customer service , tax program, and wonderful clients
Cons: tell clients that they owe .

I love my job. I enjoy servicing my clients. I was in a office for 3 years and developed a large clientele. Last year I was moved to a different office and this year I will be in a new office as well. My clients follow me, because of my service,...

Pros: Convenience for a high price; do you want to take their class?
Cons: Part-time workers with limited knowledge

If you are a procrastinator who does not mind paying a little bit of money to file your tax, then Jackson Hewitt Tax Service is for you. Please don't take my wors as a recommendation. A close friend of mine asked me to help her out with some tax...